McDonald's

3.6
1580 reviews
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Business Details

1010 E Main St, Union, MO
63084, United States
(636) 583-6060
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1010 E Main St, Union, MO
63084, United States

Hours

Reviews

3.6
1,580 reviews
5 stars
567
4 stars
358
3 stars
313
2 stars
135
1 star
207

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some staff are friendly and helpful, while others are reported as rude and unprofessional.

Food Quality

Food quality is inconsistent, with many complaints about cold, poorly prepared, or incorrect orders.

Wait Times

Customers frequently report long wait times for food, both in-store and at the drive-thru.

Cleanliness

The cleanliness of the location is often criticized, with reports of dirty conditions and unsanitary practices.

Management Issues

There are concerns about poor management and staff training, leading to a chaotic atmosphere and unsatisfactory service.
  • AK
    Amber k
    2 days ago
    1.0
    Family wanted the chicken breakfast sandwiches, so I put it on mobile order and curbside pickup bc I know they take a little longer to make usually, we needed 4 total. I arrive, wait for about 10 minutes then get my food. As I drive off I reach my hand in the bag and only feel 3 sandwiches. Great. I pull over to check what exactly Im missing, and only one of them was even chicken! The other two were sausage!!! So I have to drive back, and WAIT, of course. 40 minutes after I put in my first order I have my food. Tell me again why fast food workers need to be paid so much?
  • AS
    Andrew Sutton
    6 days ago
    2.0
    The man on the speaker put us on hold f5 minutes. Very slow service food was warm but it took 20 minutes to get my order
  • CC
    Colten
    Jan 4, 2026
    2.0
    Always Short on fries you order a large pour it out and pour a small in it's the exact same. Bad attitude burge is missing Onion and pickles as well
  • SP
    Sal Peters
    Dec 22, 2025
    5.0
    Hope the assistant manager displayed phenomenal customer service very professional very personable. She set the tone for her employees regarding what true customer service really means. The regional manager was amazing as well she seemed very down-to-earth quickly pitched in to help and had a very warm and fighting customer service oriented personality
  • BC
    Bruce Crowell
    Dec 14, 2025
    1.0
    Ask for my food cooked to order she grunted then turned around and started running her mouth saying how long this order is going to take and when I finally got my food fries were cold soggy food wasn't cooked to order nothing was would not recommend because the attitude there and the atmosphere there sucks
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Frequently Asked Questions About McDonald's

What are the operating hours for dining at McDonald's in Union, MO?

McDonald's in Union, MO is open every day from 5:00 AM to 11:00 PM for dining.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM.