McDonald's

3.6
1563 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1010 E Main St, Union, MO
63084, United States

Hours

Reviews

3.6
1,563 reviews
5 stars
561
4 stars
358
3 stars
309
2 stars
133
1 star
202

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unhelpful staff, with reports of cursing and poor treatment of customers.

Food Quality

Many customers complained about cold, poorly prepared, and incorrect orders, with some experiencing food that made them sick.

Cleanliness

Several reviews noted that the restaurant was dirty, with unsanitary conditions reported in both the dining area and bathrooms.

Service Speed

Customers frequently mentioned long wait times for food, particularly during peak hours, leading to frustration.

Mixed Experiences

While many reviews were negative, a few customers reported positive experiences with friendly staff and satisfactory food.
  • BT
    Brian Thrasher
    Oct 31, 2025
    5.0
    This is the best McDonald's I have ever been to. Ppl are great. Place is clean. Food was really good and got right to me. Im going back every day.
  • EC
    ethan carter
    Oct 13, 2025
    1.0
    absolutely horrible customer service, the workers are extremely rude and can’t even make a coffee right and they take their personal misery out on customers. the place is also nasty.
  • GF
    gracie frost
    Oct 13, 2025
    1.0
    extremely rude, no actual customer service, they said me quietly tapping my fingers on the counter while waiting wasn’t allowed and the place is dirty
  • HV
    Herry Jamieson (VanityBoySiopi)
    Oct 13, 2025
    1.0
    got mad because i was “rushing them” but i literally just asked them to get my drink correct this time because they made it wrong after i told them 3 times they were about to make it wrong and they still did and then told me i was being rude and could leave
  • GF
    Gracie Frost
    Oct 13, 2025
    1.0
    rude service when told they made something wrong, managers and staff cussing at people and it’s extremely dirty

Frequently Asked Questions About McDonald's

What are the operating hours for dining at McDonald's in Union, MO?

McDonald's in Union, MO is open every day from 5:00 AM to 11:00 PM for dining.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM.