McDonald's

3.4
2200 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11700 E US Highway 24, Sugar Creek, MO
64054, United States

Hours

Reviews

3.4
2,200 reviews
5 stars
682
4 stars
456
3 stars
453
2 stars
216
1 star
393

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback highlighted a mix of friendly staff and rude management, with several customers expressing dissatisfaction with service quality.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, undercooked, or stale items.

Speed of Service

Customers experienced long wait times, particularly in drive-thru and curbside orders, with some noting that food was often not ready.

Cleanliness

While some praised the cleanliness of the location, others reported unsanitary conditions and poorly maintained areas.
  • MB
    Misty Brown
    Dec 28, 2025
    5.0
    Food was hot!
  • DC
    Daniel Crane
    Nov 23, 2025
    1.0
    They mess up my order on a double cheeseburger it did not have no cheese on it at all
  • ST
    Sydney Thieme
    Nov 12, 2025
    1.0
    So every time I go to this location the mess up my order and this last time was it for me. Go thry drive threw. Not only do they accidentally have ne pay for someone else order they did it twice. The card then would no longer work. Due to them. I was then told that I was out of luck. This was the only card I had money on to feed my son till payday. But instead of the manager being understand and comping the meal for the trouble he was insensitive and repeated I cant give you 18 worth of food even if it is our fault. So ya im done and will be talking to his manager tomorrow. Save ourself the trouble dont go to this local.
  • MS
    Mike Stults
    Nov 5, 2025
    4.0
    Clean and fast service
  • KS
    Karlene Sagastume
    Oct 29, 2025
    1.0
    Order a large French fries threw the app for curbside waiting 30 minutes, nothing. Went through the drive thru, got the wrong order, went inside and was told they didn't have my order and even showed my receipt and wasn't given my food.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Sugar Creek, MO?

McDonald's in Sugar Creek operates from 5:00 AM to 11:00 PM daily.

When is the drive-thru available at this McDonald's location?

The drive-thru is open from 4:00 AM to 12:00 AM Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.