McDonald's

3.4
2190 reviews
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Business Details

11700 E US Highway 24, Sugar Creek, MO
64054, United States
(816) 254-8900
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11700 E US Highway 24, Sugar Creek, MO
64054, United States

Hours

Reviews

3.4
2,190 reviews
5 stars
672
4 stars
456
3 stars
452
2 stars
216
1 star
394

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Many reviews mentioned issues with food quality, such as cold or undercooked items, stale fries, and incorrect orders.

Staff Friendliness

Despite service issues, some customers highlighted friendly staff members who provided good customer service.

Cleanliness

The cleanliness of the restaurant was noted positively by some customers, particularly in the lobby and restrooms.

Order Accuracy

Numerous customers experienced problems with order accuracy, often receiving the wrong items or missing components.
  • DC
    Daniel Crane
    1 day ago
    1.0
    They mess up my order on a double cheeseburger it did not have no cheese on it at all
  • ST
    Sydney Thieme
    Nov 12, 2025
    1.0
    So every time I go to this location the mess up my order and this last time was it for me. Go thry drive threw. Not only do they accidentally have ne pay for someone else order they did it twice. The card then would no longer work. Due to them. I was then told that I was out of luck. This was the only card I had money on to feed my son till payday. But instead of the manager being understand and comping the meal for the trouble he was insensitive and repeated I cant give you 18 worth of food even if it is our fault. So ya im done and will be talking to his manager tomorrow. Save ourself the trouble dont go to this local.
  • MS
    Mike Stults
    Nov 5, 2025
    4.0
    Clean and fast service
  • KS
    Karlene Sagastume
    Oct 29, 2025
    1.0
    Order a large French fries threw the app for curbside waiting 30 minutes, nothing. Went through the drive thru, got the wrong order, went inside and was told they didn't have my order and even showed my receipt and wasn't given my food.
  • BM
    Brennon Myers
    Oct 16, 2025
    5.0
    Very friendly staff! Go above and beyond to treat the customer right! A big shout out to the Night Manager Denalio, he runs a very respectful staff that's extremely efficient, and keeps the store in above standard cleanliness , thank you Denalio!
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Sugar Creek, MO?

McDonald's in Sugar Creek operates from 5:00 AM to 11:00 PM daily.

When is the drive-thru available at this McDonald's location?

The drive-thru is open from 4:00 AM to 12:00 AM Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.