Pizza Hut

3.4
354 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 700 Hwy 169 in Smithville, MO. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
700 Hwy 169, Smithville, MO
64089, United States

Hours

Reviews

3.4
354 reviews
5 stars
132
4 stars
69
3 stars
49
2 stars
32
1 star
72

What are people saying?

AI-generated from recent customer reviews

Order Issues

Numerous customers reported problems with incorrect or missing items in their orders, leading to dissatisfaction.

Delivery Delays

Many reviews highlighted significant delays in delivery times, often resulting in cold food and frustration.

Customer Service

Customer service experiences varied widely, with some praising staff while others reported rudeness and unhelpfulness.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the pizza while others complained about lack of toppings and poor preparation.

Staffing Problems

Several reviews mentioned staffing shortages affecting service quality and order fulfillment.
  • JF
    Jennifer Fitzwater (Jen F)
    1 day ago
    5.0
    Best Pizza hut pizza I've ever had! Fast and friendly as well!
  • KD
    Katie Daughtrey
    Sep 21, 2025
    1.0
    Placed order at 7:00pm via the app. It said it would arrive between 8-8:15. Around 9 we started to call because we didn’t get it. Phone goes directly to a call center. They couldn’t help us and said they’d transfer us to the store. After a few minutes of hold music we get another call center employee. Same deal. After the 4th call center employee, we gave up. Customer service via the website couldn’t do much but give us a refund and file an incident report with the store owner. Will not be returning.
  • JS
    Jen Steele
    Sep 21, 2025
    1.0
    I wouldn’t know how the food is. We ordered 2 hours ago and never got our order. I hear they have one lone kid working. Poor kid. How can any establishment operate like this. Shut down online ordering if it’s impossible to keep up with demand. It isn’t the kids fault he is being screwed over by corporate greed. I don’t recommend ordering from here if uou want food. All you get is a night wasted trying to figure out if you are getting your order or need to cancel. You cannot actually call this store at all. It’s all bots and hurdles.
  • NH
    Nila Holmes
    Sep 8, 2025
    1.0
    We asked for extra sauce, chips and a pickle with our three sandwiches that we ordered to go, and we verified that they added those ingredients, and we were willing to pay for them, but when we got home, there wasn’t anything but the sandwiches. It isn’t the first time this has happened
  • BB
    Brenda Barton
    Sep 4, 2025
    2.0
    We have stopped at this pizza hut at 2 different times with hopes to sit and dine in. Both times, about 3 months apart, doors were open but no dine due to staffing issues. How absurd.

Frequently Asked Questions About Pizza Hut

Where is Pizza Hut in Smithville, MO located?

Pizza Hut is located at 700 Hwy 169, Smithville, MO 64089.

What are the delivery hours for Pizza Hut in Smithville?

Delivery is available Monday to Thursday and Sunday from 10:30 AM to 10:00 PM, and Friday to Saturday from 10:30 AM to 11:00 PM.