McDonald's

3.3
1231 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1515 S 169 Hwy, Smithville, MO
64089, United States

Hours

Reviews

3.3
1,231 reviews
5 stars
380
4 stars
258
3 stars
233
2 stars
124
1 star
236

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and rude staff interactions.

Food Quality

Many reviews mentioned cold or improperly prepared food, with some customers experiencing food safety concerns.

Cleanliness

While some noted a clean dining area, others highlighted dirty bathrooms and unclean tables.

Staff Performance

Feedback indicated inconsistency in staff performance, with some employees praised for friendliness while others were criticized for unprofessional behavior.

Drive-Thru Experience

The drive-thru was often mentioned as a point of frustration due to long waits and incomplete orders.
  • PP
    Peyton Perkins
    3 days ago
    1.0
    they have been filling drinks up halfway and giving them to customers every time I’ve went in my drink has always been half filled.
  • SK
    Susan Kienzle
    Nov 9, 2025
    1.0
    Late last night stopped they drive thru and my regular cheeseburgers tasted like chunks of debris off the grill was burnt to the burgers the taste was horrible.
  • FH
    Frank H
    Oct 26, 2025
    1.0
    Waited 20 minutes for a big breakfast. Told me they were waiting on hash browns, those only take 3 minutes so not sure about that.
  • CF
    Connor Finn
    Oct 24, 2025
    1.0
    Ended up having to cancel my delivery because I waited almost 2 hours to learn they didn’t even accept the order yet
  • DG
    Dakoda George
    Oct 20, 2025
    1.0
    If I could leave less than a 1 star I would. Pulled into the drive through at 7:10 PM, still waiting at 7:40 (only reason I am waiting is because I have a sick kid who really wanted a McDonald’s cheeseburger). Asked to pull around twice, asked the guy a couple times what the hold up was and got no answer other than please pull around. My order was a small fry, 8 nuggets, and a double cheese burger.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Smithville, MO?

McDonald's in Smithville, MO is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.

What are the delivery hours for this McDonald's location?

Delivery service is available from 5:00 AM to 10:30 PM on weekdays, and from 6:00 AM to 10:30 PM on Saturdays and Sundays.