McDonald's

3.6
1944 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
381 Highway Z, Saint Robert, MO
65584, United States

Hours

Reviews

3.6
1,944 reviews
5 stars
684
4 stars
468
3 stars
397
2 stars
145
1 star
250

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising quick and efficient staff while others experienced confrontational management.

Food Quality

Feedback on food quality was inconsistent, with some enjoying hot and fresh items, while others received cold or incorrect orders.

Cleanliness

Several reviews highlighted dirty tables and unsanitary conditions, contrasting with a few mentions of clean dining areas.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Wait Times

Customers frequently noted long wait times, both in the drive-thru and for in-store orders, affecting their overall experience.
  • JR
    Jeremy Rogers
    Nov 13, 2025
    1.0
    I have never been to a place so slow and still get the order wrong completely. We will never come back here. We will drive the extra mileage to waynesville. To hell with this place
  • JK
    Jasmine Kennedy
    Nov 6, 2025
    1.0
    We ordered a large fry, a large Sprite, and two double cheeseburgers with only ketchup. When we realized the order was wrong, we went back and asked for new burgers. The employee said sure — but then asked us to give the burgers back. My husband had already taken a bite out of one, so we just looked at each other like… seriously? We handed them back anyway, laughed about it, and waited for the replacements. But when we drove off and checked again, the new burgers still had onions. At that point, I begged my husband to go back one more time just for the laugh, but we didn’t. The staff wasn’t polite, the order was wrong twice, and the whole experience was just disappointing — though admittedly, we’ll be laughing about it for a while.
  • DD
    Dalton
    Nov 6, 2025
    5.0
    I've been to a lot of McDonalds and this one is excellent! The staff are very friendly and actually care about serving their customers. The dine-in experience was surprisingly good. The staff greet guests as they enter, bring the food out to tables, ask guests how they're liking the food, and even offer refills to drinks. I've also overheard the conversations of the staff in the background and they clearly have a positive work environment and good communication. This location really surprised me!
  • KC
    Kimberly Charles
    Nov 3, 2025
    3.0
    More often than not when you get to the second window they are going to slap an order sticker on your mirror and have you pull around to wait for your food, especially when busy. The problem is they tend to forget what has been handed out to you and what was left to give, so you might have things missing. Then your sitting there even longer or you end up having to go through the drive thru again because the person that brought you your items forgot to tell them when they got back inside. The food isn't bad though, haven't had any problems there yet.
  • JC
    Jordan Clifford
    Oct 31, 2025
    1.0
    it's one thing to forget a cookie but to forget a whole tote that you paid over $7 for and it's not included in your order upon delivery is a big letdown

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Saint Robert, MO?

McDonald's in Saint Robert is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it closes at midnight.

What are the delivery service hours at this McDonald's location?

Delivery is available daily from 6:30 AM to 10:30 PM, except on Friday and Saturday when delivery ends at 11:30 PM.