Pizza Hut

3.6
234 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1608 Country Club Place Dr. in Saint Charles, MO. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
1608 Country Club Place Dr., Saint Charles, MO
63303, United States

Hours

Reviews

3.6
234 reviews
5 stars
104
4 stars
39
3 stars
25
2 stars
18
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and unhelpful responses to issues.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and failure to accommodate requests.

Food Quality

Several customers expressed dissatisfaction with the quality of the food, citing undercooked items and incorrect toppings.

Delivery Issues

Delivery problems were frequently mentioned, including late arrivals, missing items, and poor handling of food.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good service at certain locations.
  • MR
    Marsha' Reynolds
    Dec 31, 2025
    1.0
    Josh the Mgr told me there was a credit on my account for a pizza they messed up. I asked him how long I had to use the credit he said 30 days but I'd just have to call to get it adjusted because he made a note. I go back today and even show my original receipt and now Josh nor the lady Dawn will honor my credit. How does a credit expire???? If I buy a gift card it doesn't expire in 30 days so why would my credit expire?? Its a free pizza credit. Managers like Josh should not be so rude these days to paying customers. A credit for your screw up should still be a credit even after 30 days!
  • JP
    james prisk
    Dec 22, 2025
    1.0
    Ordered a large thin crust. They forgot marinara sauce and it was very undercooked.. I didn't inspect it until after I got home to the kids. Had to toss it out.. it was ready on time though.
  • AC
    Ashley Cancienne
    Dec 12, 2025
    1.0
    Horrible customer service. Made an order online and got a call immediately that they were out of medium dough. They said they would have to cancel order and I will probably not get money back until Monday. I’m house sitting with 3 kids and just spent last of money on my card on this order. They also refused to switch order to something else to accommodate. Very frustrating
  • WE
    wheelssnipecelly e
    Sep 14, 2025
    1.0
    Called up like 2 weeks ago The lady tells me they ran out of dough tonight I randomly ordered a pizza online from here the place calls me and the lady says they are cancelling my order because they are out of dough common sense would say they should order more dough🤷🏻 I
  • BC
    Brandon Condict
    Aug 31, 2025
    1.0
    Ordered delivery, showed up without my 4 side items. Store uses doordash to outsource drivers. Driver tells me he will return with drinks, only to text me moments later that he's not going back to the store. Call the store, on hold for 45 mins(gave up)... Won't order from this location again.

Frequently Asked Questions About Pizza Hut

What is the address of Pizza Hut in Saint Charles, MO?

Pizza Hut is located at 1608 Country Club Place Dr., Saint Charles, MO 63303.

What are the operating hours for Pizza Hut's delivery service?

Pizza Hut's delivery service operates from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:30 AM to midnight on Friday and Saturday.