Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
650 reviews
5 stars
164
4 stars
104
3 stars
91
2 stars
68
1 star
223
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food served.
Food Quality
Numerous reviews highlighted problems with food freshness, including cold, undercooked, or stale items.
Service Speed
Customers frequently complained about long wait times for food, both in the drive-thru and inside the restaurant.
Customer Service
Several reviews mentioned rude or unprofessional behavior from staff and management, contributing to a negative dining experience.
Cleanliness
The dining area and restrooms were noted as being unsanitary and poorly maintained by multiple customers.
- HMHolly McClearyJan 4, 20264.0For context- I arrived at this mcdonalds at 6:30pm on a Sunday. I ordered a fairly complicated order. 3 burgers- all special accommodations, a shake, 2 fries, and a 20 pc nugget. Everything was there down to the sauces and napkins, everything was HOT, and everything was packaged so perfectly down to individual nuggets! Im so impressed. The only reason im giving 4 stars is because ive been to this location many times before and its usually middle of the road as far as order accuracy and food quality. Whoever was working 1/4/26 evening needs a raise.
- MRMarjorie RunnoeJan 4, 20265.0Autumn at the first window in the drive-thru did an amazing job She was not too loud or too quiet at the speaker She was professional taking my order and she was awesome I really appreciate her in the McDonald's crew here!!
- GHGlyn HazlipJan 1, 20261.0Absolutely abysmal service
- TRTJ ReilyDec 30, 20251.0Eat something healthy for a change
- DMD MullenDec 11, 20252.0Ordered 2 McRib sandwiches, and was served 2 beef jerky planks on dried out stale bread, with just enough Tangy BBQ sauce to wish there was some on my sandwich.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 3701 Elm St, Saint Charles, MO?
McDonald's is open every day from 5:00 AM to 11:00 PM, except on weekends when it opens at 5:00 AM as well.
What are the delivery hours for this McDonald's location?
Delivery is available Monday to Friday from 5:00 AM to 10:45 PM, and on weekends from 6:00 AM to 10:45 PM.
Are there drive-through services available and what are the drive-through hours?
Yes, McDonald's offers drive-through services daily from 5:00 AM to 11:00 PM.
What types of pickup and delivery services does McDonald's offer at this location?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online or via an app for this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's offer to customers?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby gyms or fitness centers around McDonald's at 3701 Elm St?
Yes, F45 Training gym is nearby, which could be convenient if you're looking to work out before grabbing a meal.
What nearby dining options are available close to this McDonald's?
Nearby alternative dining options include Subway, Sugarfire Smoke House, China King, Jack in the Box, and Imo's Pizza.
Are there any convenient services near McDonald's for drivers or vehicle needs?
Yes, Circle K convenience store and gas station, Shell gas station, and Autobahn Car Wash & Detail are all nearby for your vehicle needs.