McDonald's

3.7
1562 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
24 Harvester Square, Saint Charles, MO
63303, United States

Hours

Reviews

3.7
1,562 reviews
5 stars
629
4 stars
347
3 stars
264
2 stars
105
1 star
217

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised the staff for being friendly and responsive, others reported rude behavior and unprofessionalism.

Food Quality

Food quality is inconsistent; many customers enjoyed fresh and hot meals, while others received cold or incorrect orders.

Speed of Service

The drive-thru and service speed received positive remarks, with many noting quick service, though some experienced delays.

Cleanliness

The cleanliness of the location was generally appreciated, but there were occasional reports of unsanitary conditions.

Order Accuracy

Order accuracy is a recurring issue, with several customers reporting missing items or incorrect orders.
  • AO
    Alex Overstreet
    6 days ago
    1.0
    they never get the order right. mobile or in person they just can’t complete simple tasks successfully it’s sad
  • DW
    David Wines
    Nov 14, 2025
    2.0
    Being a new mcdonalds you would assume it would be better than the old one, not true. Orders always wrong and not very nice customer service. When using the app I have always waited longer for food instead of it being ready when you arrive. Such a big let down. Ordered apple pies also and it ended up some kind of custard with sprinkles.
  • AD
    Aubree Dahler
    Nov 10, 2025
    5.0
    Used mobile order. Went a handful of times and food is always hot and quick service.
  • UW
    Union Worker
    Oct 31, 2025
    1.0
    I Mean it's McDonalds cmon
  • NS
    Nicole Shaw
    Oct 29, 2025
    5.0
    Never a bad experience at this location.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 24 Harvester Square, Saint Charles?

This McDonald's location is open 24 hours a day, 7 days a week, including all weekdays and weekends.

Does this McDonald's offer drive-thru service?

Yes, the McDonald's at 24 Harvester Square provides drive-thru service available 24/7.