McDonald's

3.1
2103 reviews
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Business Details

1160 S 5th St, Saint Charles, MO
63301, United States
(636) 946-6157
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1160 S 5th St, Saint Charles, MO
63301, United States

Hours

Reviews

3.1
2,103 reviews
5 stars
587
4 stars
361
3 stars
369
2 stars
189
1 star
597

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both the drive-thru and at the counter, often with little to no movement.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

Feedback indicated that food was often served cold or stale, with several complaints about the freshness and preparation of items.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted instances of good food quality.
  • SC
    Sylvia Carroll
    Nov 16, 2025
    1.0
    I went to this location last night with 3 of my friends at around 9pm last night. I did not get anything myself but my friends all did. They enjoyed their food and the service. However, there was something that caught my eye and my friend's eye’s as well. All of the tables in the restaurant were dirty including ours and me and my friends had to clean the table ourselves so we could sit there. Not only that but the trash cans were so full that some of the trash couldn’t fit inside and had to be put by the trash cans. The environment was disgusting to look at and the workers need to make sure that even in the hours before closing that the tables are clean at all times, the floors are clean at all times, and that the trash is taken out whenever the cans are full. I hope to see improvements on this place soon.
  • AS
    Airborne Stormer
    Nov 12, 2025
    1.0
    Literally every table was dirty, nothing was stocked, nobody up front at all.. but the food was decent
  • CC
    Casper Chao
    Nov 9, 2025
    5.0
    I can always trust them to get me breakfast in time for work no matter how long the lines are. Very friendly staff and they never screw up my order like other locations often do.
  • JW
    Janice Williams
    Nov 6, 2025
    3.0
    Didn't get ketchupand fries were hot and good but would have great with salt. Best fries when hour and salty might as well be cold and old they don't put no salt on them
  • AH
    Allie Hammack
    Nov 2, 2025
    1.0
    There were first off no straws. They then gave us a bag of straws and told us to go refill it ourselves... they also forgot cheese in our triple cheeseburger. I've also found multiple hairs in my fries and they only put like a tiny tiny little bit of ketchup (no mustard-which I asked for mustard) on my cheeseburger.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1160 S 5th St, Saint Charles, MO?

McDonald's at 1160 S 5th St is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 1160 S 5th St offers 24/7 drive-thru service.