McDonald's

3.4
1056 reviews
Get DirectionsCallWebsite

Business Details

498 South St, Richmond, MO
64085, United States
(816) 776-3711
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
498 South St, Richmond, MO
64085, United States

Hours

Reviews

3.4
1,056 reviews
5 stars
329
4 stars
214
3 stars
237
2 stars
100
1 star
176

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Feedback indicated inconsistent food quality, with several customers receiving cold or poorly prepared items.

Service Speed

Customers experienced slow service, particularly during busy times, with some noting long wait times for orders.

Cleanliness

While some reviews praised the cleanliness of the restaurant, others highlighted issues with messy tables and unsanitary conditions.

Staff Attitude

Customer experiences with staff varied, with some praising friendly service while others reported rudeness and lack of attentiveness.
  • TB
    Tyler Bates
    2 days ago
    3.0
    Just another McDonald's lol
  • TC
    Tanner Cronin
    Nov 12, 2025
    3.0
    Honestly, food is not bad, but the customer service sucks and on top of that even if you put in a to go order ahead of time, they never make it until you’re right there because they are so packed but then again not packed meaning they will say oh well we just got here with a slam. Meanwhile, they’re sitting there in their thoughts. Worst McDonald’s I have ever had the Displeasure of eating at
  • JK
    Jacob K.
    Oct 23, 2025
    3.0
    The burger was cold and the fries were burned. I only come by a few times a year because it's always a let down. No change.
  • KG
    Kayla Gray
    Oct 10, 2025
    5.0
    I stop by this McDonald’s often, and it’s always a great experience! The staff here are so friendly and really seem to care about their customers. My order is always fresh, hot, and made just the way I like it. If there is every any mistake they are quick to make it right for their customers. The restaurant is clean, the service is quick, and even the drive-thru crew is super polite. It’s nice to have a place where you’re greeted with a smile and treated well every time. Definitely my favorite McDonald’s!
  • DG
    Dustin Giles
    Oct 7, 2025
    3.0
    PTO fundraiser
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Richmond, MO?

McDonald's in Richmond, MO is open daily from 5:00 AM to 11:00 PM.

During what hours is the McDonald's drive-thru service available?

The drive-thru service is available every day from 5:00 AM to 11:00 PM.