Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, often waiting 20-45 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food.
Cleanliness
Several customers noted unsanitary conditions in the dining area and overall cleanliness issues.
Staff Attitude
While some employees were praised for their friendliness, others were criticized for rudeness and unprofessional behavior.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
JS
Joe Shmo
2 days ago
1.0
This is the slowest McDonald's I have ever been to.
Do not ever come here if you are in a hurry
Waited for chicken nuggets over 20 minutes in the pull off lane
PA
Peter Adams
2 days ago
1.0
Unfortunately, do not order from here. Last week it took them 30 minutes, the food was cold, they forgot the condiments, and items were missing. I think they’re just overworked and there’s too many orders. This week, I ordered breakfast and they gave me the wrong order, I gave them the order number and they still couldn’t figure it out. They story was that there was a Geo fence, but that wasn’t there last week. I sent them a photo of the order number and then they said they needed the phone there. Even though, they said they could do it with the Order number or picture. They kept changing their story. This went on for 45 minutes, I finally talked to the manager, and she said she would make it right. Unfortunately, this place is terrible. I would not order from here, I would order from the one in Bentonville. It has the lowest rating of any place I’ve ever seen and still remains open.
SK
sherie kimbrough
Nov 12, 2025
3.0
I always order the fish sandwich I don't like the tater sauce on the sandwich so I ask for it on the side. So why do I get charged for it being on the side? I also have lettuce added. Sure wasn't .50 cents worth of lettuce on the sandwich I tasted no lettuce. Nothing happens when I try the link
LJ
Lynn Jerome
Nov 1, 2025
2.0
Ordered from the kiosk and waited. Never received a number and tried to ask someone and they were less than helpful. They seemed to be only concerned about drive through window. Need better customer service for sure
BS
Becky shaw
Nov 1, 2025
1.0
No toilet paper in womens bathroom and employee sitting there multiple times in the small stall. Normally wouldn't care but when you can't get into the small stall when there's no toilet paper it gets ridiculous.