Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on service; some customers praised friendly staff while others reported rude behavior and poor customer interactions.
Food Freshness
Inconsistent food quality; some customers enjoyed hot and fresh meals, while others received cold or improperly cooked items.
Cleanliness
Cleanliness of the restaurant varied; some reviews highlighted clean facilities, while others reported dirty bathrooms and unkempt dining areas.
Speed of Service
Service speed was generally acceptable, but some customers experienced delays, especially during busy times.
Customer Experience
Positive experiences noted for staff going above and beyond, but significant complaints about management and staff attitudes were also present.
LL
LuKas LuKas
1 day ago
2.0
Didn’t fulfill order - double quarter pounder ordered but not received.
OS
omgitstaro S
Oct 27, 2025
1.0
Yelled at by a woman in a black shirt, brunette hair, bagging food for not sitting at a table to hand us food when they didnt even give us a table number. Disgusting behavior to customers.
RC
Ray Curtis
Oct 24, 2025
2.0
Waited nearly 2 minutes for a greeting at the front counter, since one of the two kiosks are broken. Being the ONLY BLACK customer, felt quite discriminated against. Food didn't take long, but fries weren't fresh & OVER salted.
AO
Amber Otto
Oct 7, 2025
5.0
Mound City McDonald's is always a pleasant visit, the staff is pleasant and friendly with service,the food is always hot and fresh. Even when they are busy they handle the load with grace.
SP
scotty pease
Oct 4, 2025
1.0
This place is designed to show young people how horrible it is to have to work for a living...congratulations if you actually eat here, otherwise these young workers would just sit there on their phones and post bathroom selfies