McDonald's

3.1
1312 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
918 S 291 Hwy, Liberty, MO
64068, United States

Hours

Reviews

3.1
1,312 reviews
5 stars
367
4 stars
208
3 stars
253
2 stars
120
1 star
364

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently complain about long wait times, especially in the drive-thru, with some reporting waits of over 30 minutes.

Order Accuracy

There are numerous complaints about incorrect orders, including missing items and wrong food being served.

Staff Attitude

Several reviews mention rude or unhelpful staff, with some customers feeling disrespected or ignored during their interactions.

Food Quality

While some customers enjoyed fresh food, many reported receiving cold or stale items, indicating inconsistency in food preparation.

Cleanliness

The restaurant's cleanliness is often criticized, with reports of dirty tables and unsanitary conditions in the dining area.
  • RD
    Ruth Downing
    3 days ago
    2.0
    I had bad French fries at McDonalds, the one dependable thing on the menu and they were cold. My granddaughter loves the play area.
  • TT
    Tim
    4 days ago
    2.0
    I can't believe that Ray Kroc's vision was ever to have cars lined up around the building waiting on their food. Seems contradictory of what McDonalds was founded on. The whole process is longer than it needs to be and if you catch them at shift change.... might as well go somewhere else.
  • AW
    Adam Winn
    6 days ago
    1.0
    LAST STRAW WITH THIS PLACE 291 mcdonalds!!! This place is always messing up my order. I only went there because my kids like it and its the closes mcdonalds. My recent experience lead me to this review. They forgot my fries and BBQ sauce. I took my receipt back with me but left the rest of the food to be ate by kid and gf while still hot. I couldn't understand the managerAlex who barely speaks English when this is not even a Hispanic dominant area. But whatever, he looked at the receipt and with attitude was questioning me like I was lying about 2 dollar fries. I told them they mess up every week I go there. One the employees then asked why I keep coming back?!?!. My kids thats why but never again after this.
  • MB
    Matt Brickell
    Nov 9, 2025
    1.0
    Awful. Kiosk doesn't print receipts, constantly out of paper. So you stand there ignored for 15 minutes wondering if your order went through. Nobody asks if you're good, just ignored at the counter while they prioritize the DT. Sad to see where McD's has ended up these days. Nobody gives a rat's behind. I finally asked for a refund when I was finally able to get someone to acknowledge me. Left hungry on principle...I'm not interested in supporting a business that obviously doesn't care. Edit. You can skip the link, will not be back, I'll eat cat litter first. Zero interest in a coupon or platitude.
  • GR
    Grace Rowland
    Nov 8, 2025
    3.0
    their Machines are always down, we pay for the frappe, then find out that they can’t do it. Very frustrating as I come here all the time. Seems management algae slipped here recently :(

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Liberty, MO?

McDonald's in Liberty, MO is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's in Liberty, MO?

Delivery is available every day from 5:00 AM to 11:30 PM.