Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude staff, long wait times, and incorrect orders, indicating a significant decline in service quality.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and poor handling of complaints.
Management Issues
Feedback pointed to poor management practices, including staff training deficiencies and unprofessional behavior from managers.
Cleanliness and Environment
While some customers noted cleanliness and a pleasant environment, many others experienced issues with food quality and service conditions.
Customer Experience
Overall, customer experiences varied widely, with some praising friendly service while many others expressed frustration over slow service and order mistakes.
NR
Nikki Roberts
Dec 23, 2025
5.0
I'm loving it!!
JH
Junior Harrison
Dec 19, 2025
1.0
Took 25 minutes just for 2 small fries and like 3 people behind as got their food before us
KT
k t
Dec 9, 2025
2.0
Forgot my double cheeseburger!
JS
Joe Stanifer
Dec 2, 2025
1.0
Gotta be the worst front end manager iv ever delt with combative and rude fighting over not giving you what you ordered to the point you have to make a scene over a med fanta
JR
jesper Rouviere
Nov 11, 2025
1.0
Took nearly 20mins in drive through to get 4 very old double cheese burgers. The worker at the window took my card, started playing on her phone, took a picture of my card, then handed me my recipe and card. Proceeded to wait at second window watching 5 employees just hang out before a girl just slowly walks over with a bag, I say thanks and she just stares at me. NEVER EAT AT THIS MCDONALDS. By far the worst one I’ve ever been to. If I could give 0 stars I would.