Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude staff, long wait times, and incorrect orders, indicating a significant issue with service quality.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the freshness and accuracy of their orders.
Management Issues
Feedback highlighted poor management practices, including lack of accountability and inadequate staff training, contributing to a negative customer experience.
Cleanliness
While some customers noted cleanliness in the dining area, others reported unsanitary conditions and poor food handling.
Customer Experience
Overall, the customer experience was marred by inconsistent service, with some positive interactions overshadowed by frequent complaints.
ZE
Ztreme (EXTREME-CO)
Nov 17, 2025
5.0
This specific McDonald's location is reliably excellent, especially for quick service. I'm always impressed with the efficiency of the drive-thru, even during busy lunch hours—it's fast without sacrificing quality. The staff is consistently friendly and handles special requests well. My order for a [mention a specific item, e.g., Quarter Pounder with Cheese and large fries] was hot and accurate. The overall cleanliness of the exterior and parking lot also makes this a pleasant stop. This is my go-to spot for dependable, fast service in Blue Springs.
WC
Walter Cruz
Nov 13, 2025
2.0
Doors was closed at 8:20 pm when was supposed to close at 10pm, customers can’t come in , line in drive thru was short , 4 people working can’t run the store , the manager in charge told me that he can close the doors at any time
EP
Exon Parraga
Nov 13, 2025
1.0
Tenían la puerta cerrada y me dijeron que ellos pueden tener la puerta cerrada por qué es el gerente
JR
jesper Rouviere
Nov 11, 2025
1.0
Took nearly 20mins in drive through to get 4 very old double cheese burgers. The worker at the window took my card, started playing on her phone, took a picture of my card, then handed me my recipe and card. Proceeded to wait at second window watching 5 employees just hang out before a girl just slowly walks over with a bag, I say thanks and she just stares at me. NEVER EAT AT THIS MCDONALDS. By far the worst one I’ve ever been to. If I could give 0 stars I would.
WY
Weston Yount
Oct 28, 2025
1.0
I got the chicken wraps with ranch, the ranch had a weird gritty texture and didnt taste right, and there was rotten lettuce and they put tomato on there randomly. Second wrap came with the wrong sauce. I also got a chicken sandwhich that didnt taste fresh at all. Disapointing experience whole order was wrong