McDonald's

3.5
1256 reviews
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Business Details

3921 South Bolger Road, Independence, MO
64055, United States
(816) 373-8154
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3921 South Bolger Road, Independence, MO
64055, United States

Hours

Reviews

3.5
1,256 reviews
5 stars
426
4 stars
255
3 stars
253
2 stars
115
1 star
207

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude staff, slow service, and problems with order accuracy.

Food Quality

Many reviews mentioned cold, old, or poorly prepared food, with several customers expressing dissatisfaction with the freshness and taste.

Pricing Concerns

Several customers felt that prices were too high for the quality of food received, leading to complaints about value.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and quick service during their visits.

Cleanliness and Atmosphere

There were mixed reviews about cleanliness, with some customers noting dirty dining areas and others appreciating the cleanliness of the drive-thru.
  • KC
    Ken Casper
    6 days ago
    1.0
    They never have anybody up front to take your order you can only use the kiosk or to drive through so I'll never be back again
  • 8W
    816 wisdom
    Nov 3, 2025
    1.0
    They always forget something. They forgot my nuggets and when i tried to get them they asked for a receipt but the receipt will say a 5$ meal so the nuggets come with it and they wouldnt let me get them or a refund
  • JS
    Julie Snell
    Oct 31, 2025
    5.0
    It's McDonald's customer service was great and food was fast and hot.
  • WS
    wanda sims
    Oct 27, 2025
    4.0
    The drinks are way too expensive. Large drink 9.88. That's about a half of can of coke. I will never buy one again.
  • LW
    Lanora Wesley
    Oct 23, 2025
    5.0
    I had sausage eg cheese McGriddle breakfast sandwich. The staff seemed friendly. They should check on their customers at the counter a little faster than they do.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location?

This McDonald's is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.

Does this McDonald's have drive-thru service and what are the drive-thru hours?

Yes, the McDonald's at 3921 South Bolger Road offers drive-thru service daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.