McDonald's

3.7
1790 reviews
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Business Details

18910 E US Hwy 40, Independence, MO
64055, United States
(816) 795-8088
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
18910 E US Hwy 40, Independence, MO
64055, United States

Hours

Reviews

3.7
1,790 reviews
5 stars
727
4 stars
387
3 stars
313
2 stars
143
1 star
220

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Feedback indicates a mix of experiences, with some praising friendly staff while others noted rudeness and unprofessional behavior.

Food Quality

Several reviews mentioned cold or unsatisfactory food quality, including complaints about freshness and preparation.

Service Speed

Customers frequently commented on slow service, particularly during busy times, with long wait times reported.

Cleanliness and Atmosphere

While some customers appreciated the cleanliness and inviting atmosphere, others pointed out areas needing improvement.
  • ZE
    Ztreme (EXTREME-CO)
    Nov 17, 2025
    5.0
    This specific McDonald's location is reliably excellent, especially for quick service. I'm always impressed with the efficiency of the drive-thru, even during busy lunch hours—it's fast without sacrificing quality. The staff is consistently friendly and handles special requests well. My order i made was hot and accurate. The overall cleanliness of the exterior and parking lot also makes this a pleasant stop. This is my go-to spot for dependable, fast service in Blue Springs.
  • KE
    Kaitlyn Estes
    Nov 16, 2025
    1.0
    Waited over 10 minutes had to take my ONE MONTH OLD could not get his diaper changed
  • CA
    Charlene Adams
    Nov 14, 2025
    5.0
    Love their senior coffee.
  • EH
    Eva Leigh Hardin
    Nov 11, 2025
    3.0
    Always gets orders wrong and I waited over 10 mins for my order. No refunds no nothing. Very unprofessional!
  • TC
    Tim Collins
    Oct 31, 2025
    1.0
    No more monopoly pieces and they don't bother to let you know before purchasing.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 18910 E US Hwy 40, Independence, MO?

McDonald's is open daily from 4:00 AM to 11:00 PM except on Friday and Saturday when hours extend to midnight.

Is there a drive-thru service available at this McDonald's location?

Yes, the McDonald's drive-thru is open daily from 4:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.