Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,794 reviews
5 stars
729
4 stars
387
3 stars
313
2 stars
143
1 star
222
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of ignored requests and poor management.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Speed of Service
While some customers praised the quick service, many others experienced long wait times, especially during busy hours.
Food Quality
Several reviews mentioned cold or unsatisfactory food quality, including complaints about freshness and preparation.
Cleanliness
The cleanliness of the location received mixed feedback, with some noting it was pleasant while others pointed out areas needing attention.
- TITravis InceDec 11, 20251.0Staff are incredibly rude and will ignore you at the front counter. I’ll never go back. I see why they have open interviews every week.
- ZEZtreme (EXTREME-CO)Nov 17, 20255.0This specific McDonald's location is reliably excellent, especially for quick service. I'm always impressed with the efficiency of the drive-thru, even during busy lunch hours—it's fast without sacrificing quality. The staff is consistently friendly and handles special requests well. My order i made was hot and accurate. The overall cleanliness of the exterior and parking lot also makes this a pleasant stop. This is my go-to spot for dependable, fast service in Blue Springs.
- KEKaitlyn EstesNov 16, 20251.0Waited over 10 minutes had to take my ONE MONTH OLD could not get his diaper changed
- CACharlene AdamsNov 14, 20255.0Love their senior coffee.
- EHEva Leigh HardinNov 11, 20253.0Always gets orders wrong and I waited over 10 mins for my order. No refunds no nothing. Very unprofessional!
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 18910 E US Hwy 40, Independence, MO?
McDonald's is open daily from 4:00 AM to 11:00 PM except on Friday and Saturday when hours extend to midnight.
Is there a drive-thru service available at this McDonald's location?
Yes, the McDonald's drive-thru is open daily from 4:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.
Can I place an order online or through a mobile app for pickup or delivery?
Yes, you can order online for delivery or curbside pickup via the McDonald's App or their online ordering website.
What delivery and pickup services does this McDonald's offer?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at McDonald's, Independence, MO?
McDonald's accepts various payment methods including American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html
Are there any nearby fast food restaurants if I want to explore other options?
Nearby fast food options include Whataburger, Subway (two locations), QDOBA Mexican Eats, and Pie Five Pizza.
What nearby amenities are available for health and wellness around McDonald's?
Close to McDonald's you can find Any Lab Test Now, Urgent Care of Kansas City, Sabates Eye Centers, and 9Round Fitness for health and wellness needs.
Where can I find automotive services near the McDonald's location?
Express Oil Change & Tire Engineers offers automotive repair, tire services, and oil changes near McDonald's.
How can I connect with this McDonald's on social media?
You can follow McDonald's on Instagram (@mcdonalds), Twitter (@McDonalds), and Facebook at https://www.facebook.com/152002301493859.