Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,632 reviews
5 stars
739
4 stars
494
3 stars
532
2 stars
285
1 star
582
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of employees being dismissive or disrespectful.
Order Accuracy
Many reviews highlighted consistent issues with incorrect orders being served, leading to customer frustration.
Food Quality
While some customers praised the food, others noted that it was often not fresh or properly prepared.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
Management Issues
Customers expressed dissatisfaction with management's handling of complaints and overall service quality.
- MDM Davis2 days ago1.0No free wifi. You may use the restrooms after making a purchase but if staff are busy or if there is a line to use the restroom you may have to wait a while before staff are available to let you in.
- ALanner leivaNov 9, 20251.0Every time i come here they always miss some item in my order 🤦♂️
- LRLamond RushingNov 5, 20253.0The restaurant is clean. The service was good. The food was good, but when I tried to use the bathroom as a paying customer, they did not have tissue in the bathroom. I tried to go get some from the employee. She handed me paper towels. I’m not sure how McDonald’s ran out of tissue paper, especially this location
- JOJose OrnelasOct 30, 20251.0Me and My mom had a really bad time while My mom was ordering. The worker that took our order was really mean to My mom. My mom doesen't speak English very and she was making mean comenta. I do not recomend this place because of their staff. But I am gonna Say the food was really good. BAD SERVICE
- MHMatthew harrisOct 22, 20251.0After asking to fix an order I had made and paid for.(with receipt in hand.) The woman at the window was using foul language in spanish.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's in Independence, MO?
The McDonald's at 11801 E 40 Hwy in Independence, MO is open daily from 6:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open Monday to Thursday and Sunday from 4:00 AM to midnight, and on Friday and Saturday from 4:00 AM to 1:00 AM.
Can I order McDonald's food for delivery or curbside pickup?
Yes, this McDonald's location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food from this McDonald's online?
You can order online through their delivery URL or via the McDonald's App available on Apple App Store and Google Play.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location features a drive-thru service for your convenience.
What is the address and contact phone number for this McDonald's?
The McDonald's is located at 11801 E 40 Hwy, Independence, MO 64055. You can reach them at +1 816-358-4324.
Are there any nearby coffee shops where customers can visit before or after dining?
Yes, Starbucks is nearby, providing a great option for coffee before or after visiting McDonald's.
What other dining options are near this McDonald's?
Nearby restaurants include Wingstop for chicken, East Buffet for Asian cuisine, and Pier 88 Boiling Seafood & Bar for seafood specialties.
What nearby amenities can customers use when visiting McDonald's?
Customers can access nearby amenities such as Walmart for shopping and pharmacy needs, Murphy USA gas station for fueling, and Blue Ridge Bank & Trust ATM for financial services.