McDonald's

3.5
2197 reviews
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Business Details

1225 S Noland Rd, Independence, MO
64055, United States
(816) 461-1830
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1225 S Noland Rd, Independence, MO
64055, United States

Hours

Reviews

3.5
2,197 reviews
5 stars
728
4 stars
480
3 stars
447
2 stars
190
1 star
352

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and long wait times.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some customers receiving fresh meals while others complained about cold or stale food.

Cleanliness

Several reviews noted unsanitary conditions, including dirty tables and areas, impacting the overall dining experience.

Pricing

Customers expressed concerns about rising prices, feeling that the cost of meals was becoming unreasonable.
  • SR
    Shannon Rakestraw
    Dec 27, 2025
    2.0
    Prices are ridiculous. Food is trash. I usually just get the chicken wraps. Thats hit or miss.
  • JB
    Justin Bates
    Dec 22, 2025
    1.0
    Drive to 24hwy and avoid this one
  • MB
    mario angel Barreras
    Dec 7, 2025
    5.0
    Buenísimo siempre
  • CC
    Christina Clark (CC)
    Dec 1, 2025
    5.0
    Great customer service
  • ER
    Emily Ritoch
    Nov 11, 2025
    3.0
    I went to grab a quick dinner on my way home after a long day. I pulled up in the drive thru, the git talking the orders was mumbling. I asked 3 times for him to speak up because I. Couldn't hear him. I finally got frustrated said what I wanted and had to repeat it back Suffolk because I still couldn't hear him. Once I got up to the window to pay the girl working the window was too busy crocheting to get me through that window. She kept stopping to crochet between repeating my order, running card card and handing it back. I got home (I live 2 blocks away) to my fries having been dumped in the bag on its side, they are cold and gross. The snack wraps I ordered more of it was in and on the paper wrapper then the tortilla. I pulled the first one out and immediately got a finger full of ranch. Cheese and lettuce spilling all over. Overall not a good experience in any step. The only good thing was the gal who handed me my food. She was in top of it.
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Frequently Asked Questions About McDonald's

What are the regular store hours for this McDonald's location?

This McDonald's in Independence, MO is open from 7:00 AM to 7:00 PM every day of the week.

When is the drive-thru available at this McDonald's?

The drive-thru is open daily from 5:00 AM until midnight (12:00 AM).