Fast Food RestaurantSeafood RestaurantTake Out Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.
Many customers praised the friendly and professional staff, although some noted slow service and long wait times.
Food Quality
Feedback on food quality was mixed; while some enjoyed the freshness and taste, others reported cold or poorly prepared items.
Cleanliness
Several reviews highlighted the need for cleanliness and maintenance in the restaurant, with some describing it as dirty and in disrepair.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Drive-Thru Experience
Customers expressed frustration with the drive-thru setup, citing long waits and difficulty maneuvering.
JD
Jared Daniels
Nov 11, 2025
5.0
Diana is great, I originally ordered something that was sold out and the staff accommodated accordingly. Diana then made it right by getting my wanted meal on the house, she is super courteous. GREAT customer service 👍 I will be coming back 🙏
JL
Justin Long
Nov 6, 2025
4.0
Stopped in on are way to arrowhead to watch THE CHIEFS!! went through the drive through didn't get all are food also noticed building is in need of some repairs. Definitely a shady place to eat.
DP
Danny-Ray Polson
Nov 4, 2025
5.0
Staff was pleasant and accommodating, and dealing very well with upset customers because they were out of chicken and corn. But they were ready to offer solutions. Restaurant was clean and well stocked. I'll be back!
JS
Jennifer Stone
Nov 4, 2025
5.0
We had 2 fish tacos and they were good but it took a little longer than it should have the staff was polite and friendly and it had good vibes 🙃
JR
Jay Reaves
Nov 2, 2025
1.0
The customer service was subpar. The fries were overcooked. I ordered my food and it took 25 minutes to be ready. Not only that. but they didn’t even take the time to separate fish grease from everything else, so when you bite into the chicken, it tastes like fish, which is probably a health code violation. The building is run down and outdated. I will never go back to long John silver’s ever in my life. This experience has ruined the restaurant that I loved since I was a kid.
Frequently Asked Questions About Long John Silver's | A&W
Can I order online and pickup in store?
Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations
Can I see a menu?
You can see a menu here: https://www.ljsilvers.com/menu/
Do you do deliver?
Yes! Certain locations offer delivery through DoorDash, Uber Eats, or Grubhub. Find your local LJS here: https://www.ljsilvers.com/locations
Do you have any coupons?
Download our app and join the Seacret Society Rewards for discounts, offers, and earn rewards.
What hours are LJS restaurants open?
Hours vary by location. To find hours at a specific Long John Silver's location, please click the link below, enter your location then, select the restaurant of your choice: https://www.ljsilvers.com/locations
Where are you located?
Find a Long John Silver's restaurant near you https://www.ljsilvers.com/locations
Where can I find menu pricing?
Pricing may vary by location. To find menu prices of a specific Long John Silver's location, please click the link below, enter your location, select the restaurant of your choice, and click Order Online for Pickup: https://www.ljsilvers.com/locations
Does Long John Silver's | A&W accept reservations?
No, Long John Silver's | A&W does not accept reservations.
Can I order food online from Long John Silver's | A&W and pick it up in store?
Yes, you can order online and pick up your order in store at participating Long John Silver's restaurants.
What are the hours of operation for Long John Silver's | A&W in Independence, MO?
Long John Silver's | A&W is open daily from 10:45 AM to 8:30 PM.
Does Long John Silver's | A&W offer delivery services?
Yes, certain locations offer delivery through DoorDash, Uber Eats, or Grubhub.
Where can I find the menu for Long John Silver's | A&W?
You can view the menu online at https://www.ljsilvers.com/menu/.
What types of payment does Long John Silver's | A&W accept?
They accept American Express, Discover, MasterCard, and Visa credit and debit cards.
Are there any nearby places of interest around Long John Silver's | A&W in Independence, MO?
Yes, nearby places include A&W Restaurant, Ruben's Barber Shop, Love Nails & Spa, and QT gas station.
How can I use nearby transit or landmarks to find Long John Silver's | A&W?
You can locate Long John Silver's at 11211 E. 40 Hwy. in Independence, MO, near landmarks like A&W Restaurant and QT convenience store, which can help guide your way.
Are there nearby fitness or recreation venues close to Long John Silver's | A&W?
Yes, Next Level Fitness & Personal Training is nearby if you want to get a workout before or after your meal.
What type of attire is recommended when visiting Long John Silver's | A&W?
Casual attire is recommended when dining at Long John Silver's | A&W.