Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on service quality, with some customers praising friendly and attentive staff, while others reported rude behavior and slow service.
Food Freshness
Inconsistent food quality; some customers received fresh and hot meals, while others complained about old, cold, or improperly prepared food.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
Cleanliness
Generally positive remarks about cleanliness, although some reviews mentioned unsanitary conditions.
Operational Hours
Customers expressed frustration over inconsistent operating hours and early closures, particularly for a truck stop location.
GR
G.L. Reimers
5 days ago
1.0
So you come in one no at the cash register so you order on the kiosk you order your meal with a large coke drink and put the table tent number on your table and then they bring you this. I just wonder when the people order from the drive thru do you give them empty cup and make them come in to fill their cups because the kiosk is the same as the drive-thru
HN
Helen Nazaryan
Oct 15, 2025
1.0
Hi, I wanted to share my experience from my recent visit. I ordered a large caramel iced coffee with less ice, but the first one was made small. When I reminded the worker that I ordered a large and asked for less ice, she filled the cup halfway and said, “That’s what the machine gives.”
I found her response dismissive she didn’t offer to fix it or make it right. I paid for a large drink and expected it to be filled properly. I’d appreciate if this could be addressed to ensure better service next time.
NL
Nancy L Lowe
Jun 20, 2025
5.0
Very clean and the staff was friendly. They actually brought my food to the table!! Quality management.
TK
The Senpai King
Sep 29, 2021
5.0
I ordered a double burger here and I have no complaints. Both my fries and my burger patties are fresh/hot. I recommend stopping by this establishment on your way to your next destination.