Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported receiving cold, old, or incorrect food items, with some expressing concerns about cleanliness and food safety.
Management Issues
Many reviews pointed to a lack of effective management, with complaints about untrained staff, poor communication, and disorganization.
Play Area
The indoor playground was appreciated by families, providing a positive aspect of the experience despite other issues.
PS
patrick sutton
Dec 23, 2025
1.0
Food took forever to get! I knowoit gets busy at times but at least look like you're making an effort. Half of everyone is standing around, 2 or 3 employees kept walking out with food eating themselves. Kept leaving the kitchen to get drinks. Anytime some said excuse me they'd just stare at you. Finally got the food home and was missing all the sauce for the nuggets. Everything might as well have been frozen it was so cold. Terrible all around.
MB
Mary Blackmon
Dec 23, 2025
4.0
I took my grandson here to let off some energy. He enjoyed himself. The lines were long but because we dined in we received our food faster.
MM
Maya
Dec 7, 2025
5.0
My sister and I stopped at this location at midnight. I was very impressed, the customer service was amazing from each window and the food was fresh without having to ask. The ladies at the window were very kind courteous and professional. I had to place a review to let everyone know there are STILL good hardworking professionals at some Mcdonald locations. Thank you Ladies for all you do!
RN
Rob Norris
Dec 1, 2025
1.0
I don't understand why it at 11:30 a.m. on a Monday the inside is closed down. Like there are people that don't have any place to go eat because they drive around on their vehicles all day for work.
DG
Dee Graham
Nov 15, 2025
1.0
This is the worst mcdonald's location.I have ever been to before even getting to the door it was a horrible smell that made me sick to my stomach when I opened the door it became stronger nothing.Smelled like food, it smelt so bad I almost gagged, had to cover my nose. I came in and stood at the counter and no one approached me to take my ordeThey just sat there staring laughing and the kids a few feet from me were laughing playing on their phone and going behind the counter and coming back out.So I wasn't sure if they worked there or not.Because they were waiting for food.
This establishment is unorganized, extremely dirty and has no control.
I left with no food or service