Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.6
1,199 reviews
5 stars
237
4 stars
149
3 stars
201
2 stars
126
1 star
486
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely slow service, with long wait times in both the drive-thru and inside the restaurant.
Food Quality
Many reviews mentioned receiving cold or incorrect food orders, with complaints about the freshness and preparation of items.
Customer Service
Customers frequently described rude and unprofessional behavior from staff, including dismissive attitudes and lack of assistance.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and lack of training, contributing to the overall negative experience.
- PPPunkinJan 2, 20261.0Sat in the drive-thru for over a half hour. And I mean at the speaker, before anyone got on to take my order. The wait prior to that was just as long. AND THEN to wait all of that time, just to be told they weren't serving fries, ridiculous! They only had 3 people working.
- RDRyan Caudillo (Dragon22455)Jan 1, 20261.0Did not take my order for 15 minutes. Staff sitting around talking to each other.
- MAMarie AveryJan 1, 20261.0Slowest McDonald's in north county. There will be multiple people working yet ignoring customers. The drive thru is even worst. Every car waits at least 15 minutes before they are even acknowledged. When you are finally acknowledged, it's to tell you what they don't have.
- MTMr. TDec 29, 20251.0This store has the worst management (at least the 3 that i have had to talk to) as far as customer service goes. As far as hours of business goes, just guess, seems like they close whenever they feel like it.
- GEGamal ElamDec 15, 20251.0This is probably the worst McDonald's in north county i wish it would close it's not providing jobs for nobody,nobody works in drive thru 30 minutes get to the window she left
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1090 Shackelford Rd, Florissant, MO?
McDonald's at 1090 Shackelford Rd is open 24 hours every day of the week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's offers drive-through service 24 hours a day, 7 days a week.
What are the delivery hours for this McDonald's?
Delivery service is available 24 hours from Tuesday through Saturday. On Mondays, delivery is available from 5:00 AM to 11:59 AM, and on Sundays from 5:00 AM to midnight.
What delivery and pickup options does this McDonald's provide?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Through which platforms can I order McDonald's for delivery or pickup?
You can order via the McDonald's App available on iOS and Android, or online at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is free WiFi available at this McDonald's location?
Yes, free WiFi is available at this McDonald's.
What nearby medical facilities are close to McDonald's at 1090 Shackelford Rd?
Nearby medical facilities include SSM Medical Group, SSM Health Urgent Care, Urgent Care Shackelford, and SSM Health Orthopedics - Florissant.
Are there other dining options near this McDonald's?
Yes, nearby dining options include China King (Chinese/Asian restaurant), Subway (sandwich shop), and Big Boy Burgers (burger and American restaurant).
What nearby services might I visit before or after dining at McDonald's?
You can access banking services at Regions Bank or U.S. Bank ATM, visit beauty salons like Great Clips and Beauty Bomb Salon, or relax at Fresh Nails & Spa nearby.