McDonald's

3.4
1197 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1867 Bowles Ave, Fenton, MO
63026, United States

Hours

Reviews

3.4
1,197 reviews
5 stars
399
4 stars
233
3 stars
217
2 stars
108
1 star
240

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Speed of Service

While some reviews highlighted quick service, others noted long wait times and inefficiencies, particularly in the drive-thru.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.

Management Issues

Several reviews indicated a decline in management effectiveness, with complaints about staff behavior and operational problems.
  • JO
    Jacqueline Omeiza
    Nov 16, 2025
    1.0
    Is there any McDonald's in St. Louis that serves hot food? Omg.
  • MG
    Marty Guise
    Nov 7, 2025
    2.0
    I want to order with a human being. Kiosk was the only way to order. Slow service. The food was 100% McDonald's, so that was good.
  • JM
    Jakoby M.
    Nov 6, 2025
    1.0
    I'm over it. You ask me to read back that the items on the screen are right but you don't take the time to make sure the correct items are in the bag or made to request. Plenty of other quick meals places i can take my money to that can follow simple obstructions Then proceed to ask for a round up donation? I get a coworker and I lunch 2-3 times a week here and it's wrong 2 most of the time.
  • DB
    Dan Blakeslee
    Nov 4, 2025
    5.0
    Our food came out fast, accurate, fresh, and free (monopoly rewards lol). The interior was clean and one of the better modern designs which you can see in the attached video. It's not often that one leaves a McDonalds as pleased as we were. We came right at the beginning of lunch time if that makes any difference. If you've never been to this location, give it a try!
  • SC
    Shawn cook
    Oct 24, 2025
    1.0
    Messed my order up 4 times to the point, where I had no more time left for lunch break because I work in the industrial area next there. Normally this location is pretty good but because of what has happened the day I have to give it a one-star this was one of the most horrifying moments in my life. A Random Customer decide to injector themself in the situation and be hostile, rather than the worker calling for the manager or deactivation the situation they just kept egging them. Luckley A fight didn't break out or anyone got hurt but it was definitely one of the most craziest moments I've ever seen in my life. Also as I've talked to multiple co-workers of mine as of lately. This is not the norm for them to mess up multiple orders let alone one. And the worker encouraging a random civilian to be hostile towards someone that just trying to get their order fixed that isn't yelling or cussing is wild.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1867 Bowles Ave, Fenton, MO?

McDonald's at 1867 Bowles Ave, Fenton, MO is open from 5:30 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 10:00 PM on Saturdays and Sundays.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:30 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 10:00 PM on weekends at this location.