McDonald's

3.7
697 reviews
Get DirectionsCallWebsite

Business Details

15901 Manchester Rd, Ellisville, MO
63011, United States
(636) 686-7198
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15901 Manchester Rd, Ellisville, MO
63011, United States

Hours

Reviews

3.7
697 reviews
5 stars
300
4 stars
155
3 stars
84
2 stars
45
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others, particularly management, are reported as rude and unprofessional.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food being served, leading to frustration.

Food Quality

Food quality is inconsistent, with reports of undercooked items, cold food, and even food safety concerns, such as food poisoning.

Cleanliness

The cleanliness of the restaurant, particularly the bathrooms, has been criticized, with several customers noting unsanitary conditions.

Speed of Service

Service speed varies significantly; some customers report quick service, while others mention long wait times and delays.
  • SB
    Susan Bennett
    Nov 17, 2025
    5.0
    Had the McRib. It is Always good.
  • KM
    Kristin Miller
    Nov 13, 2025
    1.0
    First off they stole from me… They guy at the speaker asked me if I wanted to round up to the McDonald’s fund and I said no after I paid with my card and then was pulled around to wait for my drink. I looked at my receipt and noticed that they had did a round up of $.94 and charged it on my card when I told the lady who brought me my drink All she could do was apologize Just be careful And check your receipt I will no longer be coming to this location.
  • RW
    Reginald Wilson
    Nov 12, 2025
    5.0
    The morning server is an amazing man
  • JT
    Jason Tiemann
    Nov 1, 2025
    1.0
    I placed a mobile order at 8:59am. Here it is 9:30am and they claim the order never came across and they can’t just make it for me until they get the mobile order in their system even though I already paid thru the app. Would not recommend.
  • SS
    Sara
    Oct 25, 2025
    1.0
    My kids were so excited to get the Halloween bucket happy meals. We ordered extra fries and the bag was half full… so the same amount in the kids size but in a bigger bag. And that’s how it was in all 3 buckets. And all 3 buckets were missing a toy or stickers. The buckets are still supposed to come with something? At least stickers! There’s no way to report anything in the app and they don’t answer the phone
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Ellisville, MO?

McDonald's in Ellisville, MO is open daily from 5:00 AM to 11:00 PM Monday through Friday, and until midnight on weekends.

Does the McDonald's in Ellisville offer drive-through service and what are its hours?

Yes, this McDonald's location has a drive-through open daily from 5:00 AM to 11:00 PM Monday through Friday, and until midnight on weekends.