McDonald's

3.7
708 reviews
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Business Details

15901 Manchester Rd, Ellisville, MO
63011, United States
(636) 686-7198
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15901 Manchester Rd, Ellisville, MO
63011, United States

Hours

Reviews

3.7
708 reviews
5 stars
306
4 stars
155
3 stars
85
2 stars
46
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude interactions with staff, particularly management.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about undercooked fries and missing items from orders.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant, particularly the bathrooms, which were described as unsanitary.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness, indicating that service can vary.
  • ZZ
    Zv
    3 days ago
    2.0
    This McDonald's seems like it's the only one of the dozen or so in the area that almost always seem to mess my order up.
  • JB
    Jory Buys
    4 days ago
    5.0
    My buddy and I went here to have the Big Mac Shareables Meal twice. The first time, we couldn't finish it. But, the second time, we could! It was pretty good and lit. Will come back again to big back the Big Mac!
  • LK
    Loren Kisling
    Dec 17, 2025
    5.0
    Stopped in for a quick snack. Typical McDonald's was clean and well maintained.
  • DD
    Dennis Dubitsky
    Dec 13, 2025
    3.0
    kind of a weird experience I mean I get it it's the holidays and all but just couldn't understand the atmosphere
  • WE
    Wind E30
    Dec 3, 2025
    1.0
    I submitted a mobile order 12/2 for 2 grinch meals and 2 cheeseburgers. I did not receive my cheeseburgers. I called the store and spoke to a woman and asked for the manager. She said I am the manager, so I asked her name. She ask" Why do you need to know that?". I replied " so i can hold somebody accountable for my experience tonight". Well after that the phone was set on the table and I heard two women chatting about what to do. The actual manager JULIE got onto the phone. After I explained my situation to Julie she was very nice and said she would replace my ORDER. Well I arrived today and was given 2 cheeseburgers and a smirk with no apologies for my experience. I took my money to burger king. The worker there had a nice conversation for me while I was waiting for my Spongebob meal. And let me say... nothing was missing
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Ellisville, MO?

McDonald's in Ellisville, MO is open daily from 5:00 AM to 11:00 PM Monday through Friday, and until midnight on weekends.

Does the McDonald's in Ellisville offer drive-through service and what are its hours?

Yes, this McDonald's location has a drive-through open daily from 5:00 AM to 11:00 PM Monday through Friday, and until midnight on weekends.