McDonald's

3.4
1284 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3296 Rider Trl S, Earth City, MO
63045, United States

Hours

Reviews

3.4
1,284 reviews
5 stars
451
4 stars
249
3 stars
223
2 stars
97
1 star
264

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude and dismissive behavior from employees.

Order Accuracy

Many customers expressed frustration with incorrect orders, including missing items and wrong food.

Food Freshness

While some reviews highlight fresh and hot food, others mention cold or poorly prepared items.

Cleanliness

The cleanliness of the location is generally appreciated, though some reports of unsanitary conditions were noted.

Speed of Service

Service speed is inconsistent; some customers report fast service while others experienced long wait times.
  • BL
    Brandon Lovasz
    6 days ago
    1.0
    Broken shake machine, go figure…
  • HR
    Harry Riley
    Nov 1, 2025
    1.0
    McDonald's is horrible no ketchup unless you ask no napkins, blop on all the mayo in one spot on fish service sucks its not the same no longer for sure.
  • CM
    chamel moore
    Oct 27, 2025
    5.0
    Fast and fresh
  • JL
    JT Custom Services LLC
    Oct 3, 2025
    2.0
    I have stopped eating here but I go I get cheeseburgers and I also go get coffee every day and then very clean. Staff is OK friendly wouldn’t talk to you, but it was good atmosphere very warm.
  • HL
    Husam Al lami
    Sep 15, 2025
    2.0
    Sometimes I go there to order food for curbside, it's fantastic, they are fast but it need more spots to be added In the future. My main issue is the only two times I ordered to Pick up inside the store, I waited 40 minutes to pick up my food and I never received it.. It was just a big Mac and a drink... I kept asking wheres my order... They kept ignoring me and talking nasty about me in the kitchen ( by the fries fryer or whatever it's called) and in the end I left the store and went to work because it almost got me late to work.., I tried to complain later by a phone call but I didn't get through anything. They kept saying I picked it up.. But it didn't happen. That's two time happens to me in this year! Not cool!

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Earth City, MO?

McDonald's in Earth City, MO is open from 5:00 AM to 10:00 PM Monday through Friday, 6:00 AM to 10:00 PM on Saturday, and 7:00 AM to 10:00 PM on Sunday.

When is the McDonald's delivery service available?

Delivery is available from 5:30 AM to 10:00 PM Monday through Friday, and from 7:00 AM to 10:00 PM on weekends.