Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,558 reviews
5 stars
512
4 stars
347
3 stars
297
2 stars
126
1 star
276
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or improperly prepared food, with several customers expressing disappointment in the overall quality.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty restrooms and a messy dining area.
Staff Attitude
There were mixed reviews about staff demeanor, with some employees being friendly while others were described as rude or dismissive.
Order Accuracy
Numerous customers experienced issues with missing items or incorrect orders, leading to frustration and dissatisfaction.
- AWAllyson White3 days ago1.0They said they close at 10:30 then 10 then a whole bunch of other lies genuinely get it together.
- DHDavid HuffmanDec 26, 20251.0This McDonald's has been SO bad since changing ownership before COVID. I mean SO bad. It's awful. Just got a cold quarter pounder from here with a rock solid stale bun, ordered at 10:30am sharp the minute the lunch menu starts.. Every other experience I've had here since the new owners took over has been seriously terrible. If you use the app for curbside pickup good luck, you'll eventually just have to go inside and ask them for your order. If you order at the window good luck getting the correct order. If you order anything at all, good luck not getting something made several hours ago.
- MXMichelley XDec 22, 20251.0Not clean, employees not in uniform, hair down, and in pajamas. What happend to standards.
- PPPaulDec 20, 20251.0Clearly management does not care about this restaurant or McDonald’s as a corporation at all. I pointed out humbly some things that seemed disgusting to me from an outside view. And he basically told me he didn’t care. That he didn’t care about McDonald’s and then all he cared about was a paycheck. So I politely let him know that we were just on different levels. I’m not telling customers not to go here because clearly there’s a demand for food at this location. But I would recommend leaving. A review every time you come to this location and recommend that McDonald’s restructures management at McDonald’s on Smiley Lane.
- CBcasey baileyDec 7, 20254.0quick friendly hot and severed its purpose
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 1012 Smiley Ln, Columbia, MO?
McDonald's opens daily from 5:00 AM to 11:00 PM.
When can I order delivery from this McDonald's location?
Delivery is available every day from 7:00 AM to 10:00 PM.
What delivery services are offered by McDonald's on Smiley Ln?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
What are the drive-thru hours at this McDonald's?
Drive-thru service is available from 5:00 AM to 11:00 PM daily.
How can I order food from this McDonald's location online?
You can order online through their delivery URL or the McDonald's app available on Apple and Android devices.
What payment options does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru lane?
Yes, this location has a drive-thru available for customers.
Are there any nearby banks where I can withdraw cash before visiting McDonald's?
Yes, nearby banks include Central Bank, The Exchange Network ATMs, LibertyX Bitcoin ATM, Central Bank of Boone County, First State Community Bank, and BTC Bank.
What other fast food restaurants are located close to this McDonald's?
Nearby fast food options include another McDonald's and Taco Bell, perfect for comparing menus or group orders.
What nearby entertainment or recreational venues can I visit before or after dining at McDonald's?
You can visit Sky Zone Columbia, MO, and Sky Zone Trampoline Park, both nearby amusement and sports venues offering fun activities for all ages.