McDonald's

3.2
756 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
500 E Hwy 22, Centralia, MO
65240, United States

Hours

Reviews

3.2
756 reviews
5 stars
210
4 stars
147
3 stars
152
2 stars
81
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food being cold, stale, or incorrectly prepared, leading to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and malfunctioning machines.

Management Issues

There were complaints about management's lack of attention to customer service and operational efficiency.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and satisfactory food.
  • NH
    Nick Hubbs
    Nov 8, 2025
    1.0
    You shouldn’t have to wait in the drive-through 15 minutes before talk to you on the speaker.
  • WW
    wendy white
    Oct 21, 2025
    5.0
    Fillet I fish while traveling across two states
  • KS
    Karla Stites
    Oct 6, 2025
    1.0
    This place has turned to trash. 7 pm and no one in here, yet all but one table is dirty? Sadly this location is horrible.
  • BR
    Brenden Rowberry
    Sep 26, 2025
    1.0
    Just replace this place with something else or get rid of it. I cannot go to this location EVER without something wrong or missing. No I'm not being dramatic or want free food. I want my order right. How worse can you get, let's try 2 stars?
  • PT
    Patricia Tillitt
    Sep 24, 2025
    2.0
    I ordered a McDouble meal. One of the patties was fresh, but the other was very old, overcooked, and it was like show leather. I had more condiments on the wrapper and all over the outside of the sandwich then I had on the inside. My daughter got the McChicken meal and said that hers was cold and tough. I really don't understand how it is hard to make a sandwich as if you cared that it's your job. McDonald's used to be a great place to go but has now become a friendless and desensitized atmosphere that is run by people who do not care if they do a quality job or not, as long as they get their paycheck.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Centralia, MO?

McDonald's in Centralia, MO is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, with extended hours until midnight on Friday and Saturday.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday to Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.