Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude or inattentive service, particularly from management, leading to negative experiences.
Food Temperature
Many reviews mentioned that food was often served cold or not fresh, with inconsistent quality across visits.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, or poorly prepared food.
Cleanliness
The cleanliness of the restaurant was noted as inconsistent, with some customers reporting unsanitary conditions.
Staff Friendliness
Despite negative experiences, some customers praised specific staff members for their friendliness and helpfulness.
TC
Tristen Creach
3 days ago
2.0
Food was great but the “Dr pepper” was horrible. Usually love McDonald’s Dr Pepper but when the lady handed me this out of drive thru I could’ve sworn it was sweet tea so I asked her “is this the Dr Pepper”? “Yep”. I’m sure at one point there was Dr Pepper going through that soda fountain but only the color reached my cup because when I took a sip out of that thing it tasted like they gave me the whole can of co2. Would’ve turned around and said something but didn’t feel like it. 8/10 on the food but the soda could taste more like soda.
CP
Candace Parks
Nov 17, 2025
5.0
So tonight, I was faced with needing a place to wait on my daughter while she drove here to come pick me up (3 hours away). Bethany and the entire crew were very understanding and helpful! Bethany and her crew is what makes me believe there's good people out here even in the lonliest of times! Thank all of you for your caring hearts and kindness!
TJ
Trisha James
Nov 15, 2025
1.0
BEWARE of the price you pay your food. I go to McDonald's every day before work and order 2 sausage biscuits, add cheese. I am charged $4.95 some days and other days I am charged $6.47 because it is keyed in as 2 sausage and cheese biscuits. When I asked why I was told that it was the difference in how it's being keyed in and that is at the employee's discretion. This is not okay. This is very wrong.
KM
Kimber Minet
Nov 7, 2025
4.0
When we order we have it delivered car side. My only complaint is that they don't understand what half sweet is when doing tea and they sometimes forget my lemons in my tea. But other than that food is always HOT and fresh!
JS
Jillian Swadley
Oct 29, 2025
1.0
Got a mobile order and forgot to add a water. Asked for a water and was very rudely told "Add it to your mobile order!" Everyone who uses the app knows that you can't add to your order after you already paid for it. I won't be coming back to this location. Ever. Also, the food sucked compared to Jeff City.