McDonald's

3.5
958 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
640 S Main St, Brookfield, MO
64628, United States

Hours

Reviews

3.5
958 reviews
5 stars
304
4 stars
214
3 stars
211
2 stars
93
1 star
136

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty restrooms and tables, as well as the presence of dead flies.

Service Quality

Customer experiences with service were mixed; while some praised friendly staff, many reported rude interactions and slow service.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.

Overall Experience

Overall, experiences varied widely, with some customers expressing satisfaction while others vowed not to return due to repeated issues.
  • DK
    Donna Kuykendall
    Oct 19, 2025
    1.0
    Terrible experience. Long wait. Not clean. Dead flies. Employees licking fingers while bagging food and eating out of the bags.
  • MP
    Miss Glitter Piggie
    Oct 19, 2025
    1.0
    The food was average however the service took a very long time we were waiting for a long time for an average order, there were some dead flies around and there were many health concerns including, an employee eating fries out of the box then putting them into someone’s order and another employee licking their fingers and not washing them before getting back to work, one of the drink machines were broken and I will not be going back!
  • LL
    Lisa
    Sep 1, 2025
    1.0
    Ordered at kiosk and instructions stated that order would be brought to our table. An employee at the counter yelled out our number rather than bringing the food (by the way, you had to enter a “tent” number to even complete the order and pay). Tents were not readily available at kiosk. While we were eating, an employee drug a high chair across the floor very loudly to put it away. She did not wipe off the chair tray. None of the tables appeared to be wiped down. We spread out napkins to eat. Our order was in a bag even though we had opted for dine in. There were several flies in the restaurant and in the restroom. The restrooms were unclean and did not appear to have been tended to at all. This was at 2:45 in the afternoon, not during lunch rush. The McDonalds founders would be disappointed in the quality and appearance of the food served and in the appearance of the restaurant. They would be appalled at the lack of courtesy of the employees.
  • RA
    Roberta Asbridge
    Aug 30, 2025
    3.0
    We stopped here to me family. The women's handicap stall neded a cleanup and the trash can was overflowing. I told one of the employees. No thank you for letting me know. She just looked at me.
  • CC
    ChasingDoubles
    Aug 4, 2025
    1.0
    Don’t even wrap your items completely not to mention items are a mess! Worst mc Donald’s I’ve been too.

Frequently Asked Questions About McDonald's

What are the opening hours for dine-in at McDonald's in Brookfield, MO?

The dine-in service is open Monday through Saturday from 5:00 AM to 11:00 PM and Sunday from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

Drive-thru is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.