Wendy's

3.7
1657 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13945 Missouri Bottom Road, Bridgeton, MO
63044, United States

Hours

Reviews

3.7
1,657 reviews
5 stars
674
4 stars
376
3 stars
249
2 stars
97
1 star
261

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing long wait times and poor service.

Food Quality

Customers frequently reported cold or poorly prepared food, with some experiencing food poisoning or receiving incorrect orders.

Cleanliness

The restaurant was often described as dirty, with unclean dining areas and unsanitary conditions noted by multiple reviewers.

Management Issues

Many reviews pointed to poor management practices, including understaffing and lack of employee training, leading to a negative customer experience.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and noted instances of good service and fresh food.
  • JV
    Jeffrey Villeret
    Nov 7, 2025
    2.0
    They're good, if you don't mind waiting for 20 minutes at the drive through before anyone notices you.
  • WJ
    Wild Jake
    Nov 1, 2025
    1.0
    Took 15 minutes to get our order, a gentleman infront of us waited longer. Facility was not clean, staff was not friendly and food did not taste fresh. Use caution this location was not busy at the time of our order
  • HA
    Hetnawi A
    Oct 11, 2025
    1.0
    It’s the worst. Very rude people even the manager idk how they hired him very rude and disrespectful.
  • HA
    Hetnawi Ahmed
    Oct 11, 2025
    1.0
    It’s the worst Wendy’s I have ever been.
  • CM
    Cookie Monster
    Sep 30, 2025
    2.0
    We were going to go through the drive thru but there was a man sitting on the curb at the drive thru window so nobody could go through. You would think Wendy's would tell him to move, but they didn't. So we went inside and ordered our food and about 20 minutes later, we got it. There was nobody in front of us so I don't know what took so long and there was no one in the drive through. I would not recommend this place.

Frequently Asked Questions About Wendy's

Is Loves Bridgeton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.