Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed; some employees are praised for their friendliness, while others, including management, are reported as rude and unhelpful.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor handling of complaints regarding order mistakes.
Cleanliness
The cleanliness of the restaurant and bathrooms received both positive and negative remarks, with some customers noting clean facilities while others described them as disgusting.
Food Quality
Food quality is inconsistent, with reports of cold or poorly prepared items, while some customers noted fresh and hot food.
Service Speed
Service speed is frequently criticized, with long wait times reported in both drive-thru and lobby orders.
KW
Kathy Wofford
6 days ago
5.0
Good as always....
NI
Niraj Ingole
6 days ago
5.0
Really good food as compare to other outlets i ordered chicken sandwich which so tender never had such good meal in mcdonalds before
SV
Sam Vignone
Jan 4, 2026
5.0
Great 👍
JF
James Faulkner
Nov 29, 2025
5.0
If Janie H is working the drive-thru, she will brighten your day. She's always nice, she's constantly smiling, and she will treat you right. She provides excellent Customer Service and she deserves to be recognized!
PP
Paula
Nov 19, 2025
1.0
Unreal!!! Paid my almost $4 for a caramel frappe and was handed a coffee slushie with all the whipped cream melted lol I mentioned it and awesome employee tells me that’s how they’re supposed to be and they’re always like that. Lmao are you gonna believe me or your lying eyes? Good looking out McDonald’s