Pizza Hut

3.7
343 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 9245 Gravois Rd in Affton, MO. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
9245 Gravois Rd, Affton, MO
63123, United States

Hours

Reviews

3.7
343 reviews
5 stars
165
4 stars
56
3 stars
29
2 stars
23
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked pizzas, missing items, and overall dissatisfaction with taste.

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff, long wait times, and unhelpful responses to complaints.

Delivery Issues

A significant number of customers experienced problems with delivery, including late arrivals, incorrect orders, and lack of communication from the store.

Positive Experiences

Some customers praised the friendly staff and quick service, noting that their orders were accurate and food was hot upon arrival.

Inconsistent Performance

Feedback indicated a wide variance in experiences, with some customers having excellent meals while others reported terrible service and food quality.
  • JM
    Jared Mudd
    3 days ago
    1.0
    Just don't. The staff does not care about your order. The website and app are terrible and if there is an issue with your order you get to talk to Macs mom. Seriously.
  • GG
    Gg G
    5 days ago
    1.0
    Horrible service. Can't even contact locally. What happened to pizza hut? Edit: after reading reviews im not the only one the owner will reply sorry and not change anything. They need to shut this place down.
  • AJ
    Alexandra Jovanovic
    Nov 16, 2025
    2.0
    The last few times I’ve ordered from this location, the service has been disappointing. I ordered pizza and mini cinnamon rolls but received cinnamon sticks instead. When I called, I could only reach a third-party call center—not the store. They resent the order, but I got cinnamon sticks again. If the store had just communicated they were out, I would’ve asked for a refund. A few days later, I tried ordering again. The delivery never came, and when I called, the call center said the order was cancelled—yet I never received any cancellation notice. I’m now just hoping my refund goes through. The food is good when it actually arrives, but the lack of communication and reliance on third parties makes the whole experience less enjoyable to say the least.
  • MF
    Michelle Farrar
    Nov 3, 2025
    1.0
    The last two times I’ve ordered carry out they’ve been out of ingredients, which is fine, but the issue is they don’t call and when you get there the people working don’t say anything about being out of ingredients, they just hand you the pizza and hope you don’t say anything about the missing toppings you paid extra for. Who cares if you paid extra for something you didn’t get, right? Also the pizza is almost always undercooked. Like, severely undercooked. I always have to throw it in the oven for a few extra minutes when I get home. I think I’m done with this Pizza Hut. I will be looking for a new option for pizza.
  • JB
    Jessica Bueler
    Oct 23, 2025
    1.0
    One of the worst pizzas we’ve had in a long time! We ordered a pepperoni pizza and breadsticks. Both were undercooked and doughy with almost no sauce on the middle of the pizza. We won’t be ordering again. Looks like it came from a high school cafeteria.

Frequently Asked Questions About Pizza Hut

What are the hours of operation for Pizza Hut at 9245 Gravois Rd, Affton, MO?

Pizza Hut is open daily from 9:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.

Does this Pizza Hut location offer delivery and takeout services?

Yes, they offer in-store pickup, curbside pickup, delivery, and no-contact delivery services.