McDonald's

Reviews

• TD

  tommy d

  Jan 5, 2026
  3.0
  Burger was cold and bun was tough.
• IF

  Iron Farmer

  Dec 20, 2025
  1.0
  I was in town on business and went there (drive through) on two successive mornings. Both times I was asked to pull forward and wait for my order. Each time I had an extended wait, and when my order was finally brought to me, it was completely wrong. I am sure workers are trying their best, but at some point management needs to a better job of setting every employee up for success. That being said, this situation is sadly a microcosm of St. Cloud’s gradual decline in all facets of life.
• KB

  Kelli Batt

  Dec 6, 2025
  1.0
  Terrible service. Waited for over 45 minutes for our food. Order was cold and missing items. Will not eat here again. Staff is rude.
• CP

  Ciespi Phavi

  Nov 27, 2025
  2.0
  Losing Faith in the Chain This particular McDonald's location suffers from significant inconsistencies in both service and quality control, primarily tied to the shift differential. On several occasions, this location has been closed early regardless of its listed business hours by at least 1-2hours. This issue is compounded when using the mobile app. We've placed mobile orders, only to pull up to the drive-thru and be told they are closed, even after explaining the order was already sent through. This lack of reliability and failure to disable mobile ordering when closed is highly frustrating. The quality control for the late afternoon to evening shift is seriously lacking. Recently, my order included a Double Quarter Pounder with Cheese add Bacon. Not only did the bacon I paid for not make it onto the sandwich, but the patties themselves were burnt black. All I could taste was the dirty, scorched grill. Portion Control: I ordered two 10-piece nuggets for my kids, and one container had 8 pieces while the other had 9. Excessive Condiments: I've previously had a McChicken absolutely smothered in mayo, like they were icing a cake, making it almost inedible. There is a huge difference in the overall quality of service between their morning crew and the late afternoon to evening crew. The evening staff are often noticeably unfriendly and project an attitude of not wanting to serve customers. This contrasts sharply with the morning staff, who are generally much more pleasant and food quality is better. Between the early closures, the chronic order mistakes, and the poor food quality during the later shift, I am starting to lose faith in this chain altogether. This is another location that needs a serious operational overhaul.
• CR

  C L (Rego)

  Nov 24, 2025
  1.0
  I Received and empty burrito and when I told the employee at the window she just said "it's only supposed to be 3 ounces" and when I sad it was EMPTY she just stared at me confused then refused to give me a new one until I eventually gave up and left. Remaining food was nasty and the frappe I got tasted heavily of chemicals. Have never had a good experience here, never coming back. Just go the one that's 5 minutes away everything about it is better

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