McDonald's

3.4
1775 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1841 Suburban Ave, Saint Paul, MN
55119, United States

Hours

Reviews

3.4
1,775 reviews
5 stars
619
4 stars
340
3 stars
348
2 stars
145
1 star
323

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported problems with order accuracy, including missing items and incorrect orders, often leading to frustration.

Food Quality

Several reviews highlighted issues with food freshness and preparation, including cold and overcooked items.

Staff Attitude

Multiple customers experienced rude or unprofessional behavior from staff, impacting their overall experience.

Speed of Service

Customers frequently mentioned slow service times, particularly during drive-thru and curbside orders.

Cleanliness

Some reviews noted that the restaurant was clean and well-maintained, providing a positive aspect of the dining experience.
  • SH
    Stacey Hinz
    2 days ago
    1.0
    Beware, don't attempt to use the app to order food unless you're in the parking lot or physically in the building because it won't go through, they'll charge you and gladly take your money and then tell you they didn't get the order and have you order again and take your money again and when I called the manager that's exactly what he said and that my money "should be refunded " since the order wasn't picked up. I intend to contact corporate office about their app and possibly the attorney general as well, they're crooks and don't care about their customers what so ever. Save yourself the headache and go next door to Wendy's, their food is far superior anyways.
  • JJ
    JennYinYang
    Nov 16, 2025
    1.0
    They are disorganized here. This will be the last time I come to this location. They mix up our orders and it half an hour to get the correct order. This is the second time I’ve experienced this at this location.
  • CC
    Charm Clark
    Nov 9, 2025
    2.0
    Came in order food in the kiosk. First they taking forever with lobby orders and there only about 5 of us here ..I understand stand when ppl off they need to go but .. i worked Mcdonalds 12 yrs as a manager and I do know nobody should be going home or grabbing food when customers have been waiting longer then they should ..customers come first ! Not only that they girls are just standing around in there phones
  • OO
    oglexby
    Nov 3, 2025
    1.0
    This McDonald’s location is synonymous for not giving folks their French fries!! I paid for 2 meals on DoorDash and they didn’t have any fries 👎
  • CM
    Courtney miles
    Oct 26, 2025
    1.0
    Usually I have a good experience here. Today was absolutely horrible. First they get my order wrong after they took $70 from me. So I go back to the window they ask for all my bags of food. I give it to them. They take 25 minutes put the cold food that’s now been sitting out for 30 minutes give it back to me “organized” still miss food from my order and it’s cold. Waste of time and money they need new management and employees.

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location?

This McDonald's location is open for regular dining from 6:00 AM to 10:00 PM every day of the week.

During what hours is drive-through service available?

Drive-through service is available daily from 4:00 AM to 2:00 AM at this McDonald's.