McDonald's

3.4
1374 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1535 Rice St, Saint Paul, MN
55117, United States

Hours

Reviews

3.4
1,374 reviews
5 stars
464
4 stars
275
3 stars
265
2 stars
99
1 star
271

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to orders.

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, including missing items and wrong food.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.

Long Wait Times

Customers frequently experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
  • AA
    AnyYang
    Nov 3, 2025
    1.0
    The food and the price was good, today me and my sister decided to have a sister night out, but eventually the nighttime manager was hella not polite at all and seen aggressive . When we order our food while waiting, it seems like why they don't give us the tray to make us eat easier? The manager comes He freaking asks us "aRe yOu gUyS gOnNa eAt aLl oF tHiS?" Like bro what kind of question is that?! It not your problem how much we eat only what's the right order and the payment. That's like rude unexpected and scream out number to other people as well when there's like not a lot of people inside . It bother me and my sis we didn't get to enjoy our meal ... Have some respect !
  • SW
    Shontel White
    Oct 21, 2025
    1.0
    Do not I repeat DO NOT go here waste of time and money. Drive a mile up the road to the one off of 36 much classier and freshness approved.
  • PC
    Pochie Chola
    Oct 21, 2025
    1.0
    Customer service is so Poor. I hope that the manager here monitor the service crew.
  • SC
    Sammy C
    Oct 20, 2025
    1.0
    The service here sucks and it should be closed down the staff don’t know how to do there job they double charge you of someone else pays for your order they act like they can’t hear you and they are not clean at all
  • MG
    MAC Attack Gaming
    Oct 14, 2025
    1.0
    They were so busy talking they didn’t give me my monopoly sticker.I asked for extra salt on my fries they put little to almost no salt and gave me fries that have been sitting since last october.Everytime I walk into mcdonald’s now the employees are disrespectful,No Hi,Welcome in… nothing and when you do say “Hi” they look at you like you stupid and wait for you to begin your order.Hospitality is just not a thing for the restaurants anymore. Atleast in the st. paul area for sure,Woodbury mcdonald’s always have great service.

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location?

The McDonald's at 1535 Rice St, Saint Paul, MN is open for dining from 6:00 AM to 9:00 PM daily.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service from 5:00 AM to midnight every day.