Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to orders.
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, including missing items and wrong food.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
Long Wait Times
Customers frequently experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
AA
AnyYang
Nov 3, 2025
1.0
The food and the price was good, today me and my sister decided to have a sister night out, but eventually the nighttime manager was hella not polite at all and seen aggressive . When we order our food while waiting, it seems like why they don't give us the tray to make us eat easier? The manager comes He freaking asks us "aRe yOu gUyS gOnNa eAt aLl oF tHiS?" Like bro what kind of question is that?! It not your problem how much we eat only what's the right order and the payment. That's like rude unexpected and scream out number to other people as well when there's like not a lot of people inside . It bother me and my sis we didn't get to enjoy our meal ... Have some respect !
SW
Shontel White
Oct 21, 2025
1.0
Do not I repeat DO NOT go here waste of time and money. Drive a mile up the road to the one off of 36 much classier and freshness approved.
PC
Pochie Chola
Oct 21, 2025
1.0
Customer service is so Poor. I hope that the manager here monitor the service crew.
SC
Sammy C
Oct 20, 2025
1.0
The service here sucks and it should be closed down the staff don’t know how to do there job they double charge you of someone else pays for your order they act like they can’t hear you and they are not clean at all
MG
MAC Attack Gaming
Oct 14, 2025
1.0
They were so busy talking they didn’t give me my monopoly sticker.I asked for extra salt on my fries they put little to almost no salt and gave me fries that have been sitting since last october.Everytime I walk into mcdonald’s now the employees are disrespectful,No Hi,Welcome in… nothing and when you do say “Hi” they look at you like you stupid and wait for you to begin your order.Hospitality is just not a thing for the restaurants anymore. Atleast in the st. paul area for sure,Woodbury mcdonald’s always have great service.
What are the regular dining hours for this McDonald's location?
The McDonald's at 1535 Rice St, Saint Paul, MN is open for dining from 6:00 AM to 9:00 PM daily.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, this McDonald's offers drive-thru service from 5:00 AM to midnight every day.
Can I get food delivered or use curbside pickup from this McDonald's?
Yes, this McDonald's provides delivery, same-day delivery, curbside pickup, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the menu and place an order online for this McDonald's?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order online at https://mcdonalds.smart.link/mjuu1ggdi or via the McDonald's app.
What are the benefits of the MyMcDonald's Rewards program at this location?
MyMcDonald's Rewards lets you earn points for free food when ordering at this McDonald's.
What nearby places can I visit before or after dining at this McDonald's?
Nearby you can visit Rice & Arlington Batting Cages for some fun batting practice or check out Rice and Arlington Field park for outdoor activities before or after your meal.
Is there a convenient movie or game rental spot near this McDonald’s?
Yes, there is a Redbox nearby where you can rent videos, games, music, and books.
Where can I find automotive services close to this McDonald’s location?
You can visit Best Car Wash & Auto Center for auto detailing and car wash, AutoZone for automotive parts and repair, or Long's Auto Place for car dealership services near the McDonald's on Rice St.
What are some useful nearby facilities or services available around this McDonald’s?
Nearby, you can find U.S. Bank ATM for banking needs, Western Union for money transfers, and Holiday Stationstores for convenience shopping and gas.