McDonald's

3.2
1875 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
840 E Saint Germain St, Saint Cloud, MN
56304, United States

Hours

Reviews

3.2
1,875 reviews
5 stars
512
4 stars
390
3 stars
371
2 stars
185
1 star
417

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude employees and long wait times.

Food Quality

Customers frequently reported cold, undercooked, or incorrect food orders, leading to dissatisfaction.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant and poor hygiene practices among staff.

Staff Attitude

Mixed feedback on staff friendliness; while some employees were praised for being polite, many others were described as disinterested or rude.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, indicating a lack of attention to detail.
  • SW
    savanna williams
    Oct 24, 2025
    1.0
    Took 25 minutes to get food, some items were recalled and had to be remade, they didn’t even say anything. Slow service, an employee was wearing a dirty sweater and dirty jeans. Don’t go here.
  • BD
    be dabest
    Sep 26, 2025
    1.0
    Repeatedly visited this location for a while and was frequently met with unfinished noodly fries, slapped together and falling apart burgers, cold chicken, horrible service, its dirty all the time, you will have homeless folks walk in and just start asking people dining indoors for money. My final straw was this short girl with cornrows and glasses who doesnt say a single word, walks up confused with the order I waited 15 minutes on and even after saying thank you, still just handed me the items in silence with a blank awkward stare. I think every other time I visit this location I hear a yelling fit between managers and employees. Half of the time when a customer gets frustrated they treat them like absolute crap and just deflect the problems back at them rather than apologize or try to make the experience better for the guest.... So much is wrong here, potentially the most miserable and toxic mcdonalds I have ever seen.
  • JH
    Jackie H
    Sep 13, 2025
    1.0
    Zero stars ! Employees seemed like they didn’t want to be there and barely said a word . The food was terrible . Fries over salted and limp. Tea was watered down . Chicken tender in wrap was overdone . Hamburgers were room temp. Do not recommend!!
  • BP
    Brad Piehl
    Sep 11, 2025
    5.0
    I experienced the nicest, most pleasant experience ever at a McDonald’s this evening. I took an unusually long time to order in the drive thru, but the young woman helping me was very courteous. Not only her, but each individual at each window was very friendly and polite. Much appreciated!
  • ML
    Missi Lofgren
    Aug 30, 2025
    1.0
    My sister and I went to have breakfast, the worst experience ever in a mcdonalds! When did it come to where they dont give you your cup for pop as your waiting for your food???? We asked for our hashbrowns to be well done, nope they were luke warm and soft. My sandwich was missing an egg, went to let them know, "manager" said, what's wrong now. WOW! Great customer service lady. I said its missing the egg unless its invisible. They were not that busy either. So rude and luke warm food. Never again will I visit this store and I will let others know as well!

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's in Saint Cloud, MN?

McDonald's in Saint Cloud is open daily from 6:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 8:00 PM.

What are the drive-thru hours at McDonald's in Saint Cloud?

The drive-thru is open daily from 6:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.