McDonald's

3.2
1660 reviews
Get DirectionsCallWebsite

Business Details

4311 Clearwater Rd, Saint Cloud, MN
56301, United States
(320) 654-9764
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4311 Clearwater Rd, Saint Cloud, MN
56301, United States

Hours

Reviews

3.2
1,660 reviews
5 stars
443
4 stars
350
3 stars
293
2 stars
172
1 star
402

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and overall cleanliness concerns.

Food Quality

While some customers enjoyed hot and fresh food, many others received cold or incorrect items, leading to dissatisfaction.

Staff Behavior

Mixed feedback on staff behavior; some customers praised helpful employees, while others reported rude or unprofessional interactions.

Operational Problems

Customers frequently noted issues with kiosks being out of order and items being unavailable, contributing to a frustrating experience.
  • SS
    Sav
    Nov 1, 2025
    1.0
    Worst McDonald’s ever. They are out of literally EVERYTHING including chicken McNugget’s and other stuff. Also, we had to wait over 20 minutes for our order this is ridiculous.
  • DM
    Deb Merchant
    Oct 27, 2025
    1.0
    2 of 4 kiosks out of order, other 2 poor display. Women’s restroom filthy and 2 stalls out of order. No Monopoly game pieces on large fries and drinks. My only reason to get the large 🤷‍♀️. When I called the store to get store # since I didn’t get a receipt at their half way working kiosk the female staff gave me a bogus number. Thank you to the other dissatisfied customer that gave a picture of their receipt
  • BV
    Bryce V.
    Oct 26, 2025
    1.0
    Canceled my breakfast order 1 minute after 11, that's a bit ridiculous.
  • SS
    Sara
    Oct 25, 2025
    1.0
    Worst service and experience I have ever experienced in the drive through at 0800 on 10/25. Both of my breakfast sandwiches were incorrect (one had incorrect meat and the other was missing the cheese). When I drove back around to the window, the employees would look over but would not acknowledge me. When she finally came to the window, I explained the errors and handed her my slips (2 separate orders) she walked away with them and then came back to the window to argue about why I messed things up. I explained their mistakes which she finally corrected and brought back to me. No apology for the mistakes or "have a nice day"! Worst customer service ever!
  • AA
    Angela Arndt
    Oct 18, 2025
    5.0
    Randy, the manager on the morning shift help me out a lot this morning big problem solver she deserves recognition
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 4311 Clearwater Rd, Saint Cloud?

McDonald's in Saint Cloud is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

Does this McDonald's location offer delivery services?

Yes, delivery is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.