McDonald's

3.1
1667 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4311 Clearwater Rd, Saint Cloud, MN
56301, United States

Hours

Reviews

3.1
1,667 reviews
5 stars
443
4 stars
351
3 stars
293
2 stars
172
1 star
408

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 20 minutes, with many expressing frustration over slow service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food served cold or not as requested.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and overall lack of cleanliness.

Customer Service

Feedback indicated poor customer service experiences, with reports of rude staff, lack of acknowledgment for mistakes, and unprofessional behavior.

Food Quality

While some customers enjoyed hot and fresh food, many others received cold or poorly prepared items, leading to mixed reviews on food quality.
  • SS
    Swanny1016
    6 days ago
    1.0
    Back in 1988 or so when this location opened, it was the cleanest and best McDonald's. Today, it's the worst.
  • EC
    Elayna Chirhart
    Jan 3, 2026
    5.0
    The nice young boy in the drive though was very kind and helpful and even complimented my hair, it made my day, and fantastic food 😋🫶🏻
  • MO
    Melanie Olson
    Dec 29, 2025
    1.0
    I went inside to order. It took 20 minutes to receive food after paying. Food was like warm. I watched other people order and receive food during this time. Our order was not complicated. When we did get our food brought to our table there was no acknowledgement of the wait. I will go out of my way to go elsewhere in the future.
  • AA
    Aggie
    Dec 29, 2025
    1.0
    This place needs a good cleaning, hash browns super greasy, order took long,
  • ZZ
    Zach
    Dec 16, 2025
    1.0
    I can’t say enough bad things about this McDonald’s. They are constantly forgetting things in my order and the employees are always rude. On top of that the service is extremely slow. Stay away from this place.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 4311 Clearwater Rd, Saint Cloud?

McDonald's in Saint Cloud is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

Does this McDonald's location offer delivery services?

Yes, delivery is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.