McDonald's

3.3
1914 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2120 W Division St, Saint Cloud, MN
56301, United States

Hours

Reviews

3.3
1,914 reviews
5 stars
571
4 stars
381
3 stars
404
2 stars
180
1 star
378

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, forgotten orders, and rude staff interactions.

Food Quality

Several reviews mentioned poor food quality, including cold items, incorrect orders, and unsanitary conditions.

Cleanliness

Customers frequently noted that the restaurant was dirty, with complaints about the state of the bathrooms and overall hygiene.

Staff Attitude

Many reviews highlighted unprofessional behavior from staff, including rudeness and lack of customer service skills.

Mixed Experiences

While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
  • CC
    Craig
    Nov 10, 2025
    1.0
    I had to pull up and wait for my order of a bacon quarter pounder and large fry. I assumed I would be getting something fresh because of the wait. Instead I got old cold fries and a cold burger. I will not be visiting McDonald's again
  • OV
    omnipresent video
    Nov 4, 2025
    5.0
    I eat more McDonald's than I should admit, but this location is by far the best. Orders are actually correct, and staff seems to be happier. Even if I lived closer to a different one, I'd drive here.
  • DD
    DB DB
    Oct 27, 2025
    1.0
    It was dirty, lots of people working, no one helping. Update: I did respond to McDonald's instructions on reply.
  • IC
    Iva Clifford
    Oct 26, 2025
    2.0
    My burger was forgotten and the fries were scattered across the bottom of the bag.
  • BJ
    Brandon Johnson
    Oct 8, 2025
    3.0
    Well, my buddy and I got there on bike at like 10:11pm or something something, and it was drive though only. We couldn't order through the drive through because of our bicycles, and I thought that was a bit cruddy. They closed the lobby, and no clue why. We could have just come into the lobby and ordered, and it wouldn't have been any different. I just wanted a burger and fries. It's kind of silly, but I am assuming they don't want druggies coming inside or something. I was hungry because my friend and I were at the park half the day. You can't get to go food at a burger restaurant that closes their lobby at 10pm because we're on bicycles? Just.... Dude

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2120 W Division St, Saint Cloud?

McDonald's is open Monday to Saturday from 6:00 AM to 12:00 AM, and on Sunday from 7:00 AM to 12:00 AM.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery every day from 7:00 AM to 10:30 PM.