McDonald's

3.1
1173 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15035 Canada Ave, Rosemount, MN
55068, United States

Hours

Reviews

3.1
1,173 reviews
5 stars
346
4 stars
200
3 stars
193
2 stars
105
1 star
329

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Feedback on food quality was mixed, with some items being served cold or improperly prepared, while others were enjoyed.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and drink stations.

Staff Attitude

Customers frequently noted unprofessional behavior from staff, including rudeness and lack of engagement.

Drive-Thru Experience

Many customers expressed frustration with the drive-thru service, citing communication problems and order inaccuracies.
  • PP
    PsychobabbleWriter
    6 days ago
    2.0
    The people here are always great, but I routinely get cold food. This morning I ordered the burrito meal with a large decaf. My hash brown was cold and slightly spicy, and my coffee tasted like it had been sitting out for hours. It wasn't even lukewarm. This happens all the time; if there was any other McDonald's close by I would go there instead.
  • MI
    Muhammad Ismail
    Dec 25, 2025
    2.0
    None of the food is hot. It's all mediocally warm
  • KV
    Katie Voss
    Dec 20, 2025
    1.0
    WORST MCDONALDS! I’ve gone through the drive thru and sat there for 10 minutes and nobody would take my order. I then proceeded to the window to see if I could get their attention, after 5 minutes of sitting at the window. I explain I was waiting at the window and nobody would answer they then just straight up said they would not take my order. Straight up lazy lazy lazy teens that think they don’t have to do their job. It’s simple take an order and hand out food! Mind you I was on my 15 minute break while working a 20 hour shift all I wanted was some quick food to help me finish out my shift.
  • ZS
    Zachariah Storey
    Dec 14, 2025
    3.0
    The only problem I have with this location is the fountain drinks in the lobby are always flat. When you order a pop in the drive thru, the drink is excellent. When you order the pop from the kiosk, the drink they run out is excellent. The fountain in the lobby has not worked properly for months and you either have to settle for a flat disgusting refill or just cut your losses and throw the cup away.
  • JO
    jim o
    Dec 12, 2025
    1.0
    couldn't understand the person taking the order at the kiosk outside and wasn't given a price then at the window the order was wrong went inside and I was told the order is correct which it wasn't. wrong food and overcharged by 2 + dollars, but that was my problem. No refund I got mad and left very POOR customer service

Frequently Asked Questions About McDonald's

What are the regular opening hours of this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM every day of the week.

What are the delivery hours for this McDonald's?

Delivery service is available from 11:00 AM to 10:00 PM on Monday, and from 6:00 AM to 10:30 PM Tuesday through Sunday.