Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,457 reviews
5 stars
437
4 stars
334
3 stars
295
2 stars
130
1 star
261
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from rude and inattentive staff to friendly and helpful employees.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food preparation mistakes.
Cleanliness
While some reviews praised the cleanliness of the restaurant and restrooms, others highlighted dirty tables and poor hygiene practices.
Food Quality
Customers expressed dissatisfaction with food temperature and freshness, with several mentioning cold or poorly prepared items.
Efficiency
Service speed varied, with some customers experiencing quick service while others faced long wait times and inefficient processes.
- SFsteve fNov 13, 20254.0Well I went into get my free apple pie with the Monopoly game but it wouldn't highlight so I can get it and the employee didn't know what to do so I end up getting a free apple pie but she said this is strange but thank you to her for helping me out with the Monopoly game not giving me the free item that I won
- AAAlexis AllenOct 12, 20251.0I was very disappointed in my visit to this McDonald’s and will spend the extra minutes to drive to different one. I ordered a Large Caramel Frappe because on the app and on the kiosk in McDonald’s said the Large came with a Monopoly sticker. It didn’t and I asked the younger lady upfront why it didn’t have one and she said it was only for the large drinks like tea and such. I then proceeded to tell her the app and their kiosk are wrong and I only got it because of the sticker. Then from the back I hear a younger man say if she wants the sticker so damn bad just give her the damn cup. I felt they just had very bad attitudes and were very rude to me for no reason. Good customer service has gone down and it’s honestly really sad. Too bad there isn’t a 0 star because they really deserve a 0.
- CRCindy R.Oct 5, 20253.0I've been buying breakfast from this place for sometime now. Something is always missing on my breakfast orders. Either hashbrown or extra syrup which I pay extra for syrup. I will be checking my orders from now on.
- PEPamela ElkinOct 3, 20255.0We stopped at the McDonald's at 5500 Bandel Road NW, Rochester, MN. We stopped for coffee and a breakfast snack and we were very impressed by this McDonald's. The counter staff was excellent very welcoming and attentive. The restaurant was well kept and clean, along with the bathrooms. They must have really good leadership and management. A+ RATING from me.
- PLPatrick LynchSep 11, 20255.0It's a typical mcdonalds. Near enough the highway too so easy to jump off and right back on. I used the app to pay ahead and just picked up. Worked great.
Frequently Asked Questions About McDonald's
What are McDonald's hours of operation?
McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at McDonald's?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
What delivery services does McDonald's offer?
McDonald's offers delivery, curbside pickup, and same-day delivery services.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's at 5500 Bandel Rd NW have drive-thru service?
Yes, this McDonald's location has a drive-thru available.
Where is McDonald's located?
McDonald's is located at 5500 Bandel Rd NW, Rochester, MN 55901, United States.
Are there any other fast food restaurants near McDonald's at 5500 Bandel Rd NW?
Yes, nearby fast food options include Fazoli's, Giliberto's Mexican Taco Shop, Wendy's, and another McDonald's.
What nearby services can I find around McDonald's for convenience?
Close to McDonald's, you can find Circle K convenience store, Holiday gas station, US Bank ATM, and car rental agencies like Hertz Rent A Car and Budget Rent A Car.
Are there beauty and spa services near McDonald's on Bandel Rd?
Yes, several beauty and spa services are nearby, including AG Hair Co., Makeup By JL-A, The Faded Edge, LLC, Love Aesthetics LLC, Melted Wax Lounge, Sarah's Hair Studio, T&S Studio, Skin Karma Esthetics, Bare Image LLC, and Salon Suites At Bandel.