Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,107 reviews
5 stars
380
4 stars
266
3 stars
216
2 stars
84
1 star
161
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied, with some praising friendly staff while others reported rude or unprofessional behavior.
Food Freshness
Many customers complained about food being cold, stale, or improperly prepared, although some noted improvements in food quality.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some reviews highlighting clean facilities while others pointed out dirty tables and overflowing trash.
Order Accuracy
There were multiple reports of incorrect orders and missing items, leading to customer frustration.
Speed of Service
Service speed was a mixed bag; some customers experienced quick service, while others faced long wait times.
- CGCasey GeorgeNov 9, 20255.0This 5 stars is to the worker from Georgia! Thanks for making my day brighter stay warm and have a great day! Give that guy a raise pls!
- RMRuben Madrid.Nov 6, 20255.0They're doing a good job here.
- KBKristen BOct 31, 20254.0We go to this location quite often. We almost always have good service here. The food is hot, fresh and received quickly. Would like to shout out to Jeff-very friendly, caring employee. Also a shout out to Maria-she is a very kind, helpful employee. Both of these individuals are great people! Always willing to answer questions and go the extra mile for customers!!
- TSTerry SchroederOct 18, 20254.0Typical McDonald's. Clean, good service
- TEtrevor ellingsonOct 12, 20251.0Very poor Management when it comes to problem solving! Kept talking over me and interrupting me when I tried explaining what happened and then hung up on me vs actually listening and fixing the issue. McDonald’s service has really went downhill.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 4636 Commercial Dr SW, Rochester, MN?
The McDonald's location at 4636 Commercial Dr SW, Rochester, MN is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's?
The drive-through at McDonald's is available every day from 5:00 AM to midnight (12:00 AM).
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery services daily from 5:00 AM to 11:30 PM, including same-day delivery and curbside pickup options.
How can I order food from this McDonald's using mobile apps?
You can order from McDonald's using the McDonald's App available on iOS and Android, or by visiting their online ordering link at https://mcdonalds.smart.link/mjuu1ggdi.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa for payments.
Are there nearby places where I can shop or get other services after visiting McDonald's?
Yes, after your visit to McDonald's, you can shop at nearby places like Target, Lowe's Home Improvement, Old Navy, Ross Dress for Less, and Burlington for clothing and retail needs.
What nearby facilities are available for vehicle services near McDonald's?
Nearby vehicle-related services include Discount Tire for tire repair, Jiffy Lube for oil changes, CAT Scale for truck gas and automotive services, and Mercedes-Benz of Rochester for auto parts and dealer services.
Are there nearby coffee shops where I can grab a drink before or after my meal at McDonald's?
Yes, nearby coffee shops include multiple Starbucks locations close to McDonald's where you can enjoy a coffee or snack before or after your meal.
Does McDonald's offer any rewards or loyalty programs?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points to receive free food.
Is WiFi available at this McDonald's location?
Yes, WiFi is available to customers at this McDonald's location to enjoy while dining in or waiting.