Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
780 reviews
5 stars
286
4 stars
194
3 stars
147
2 stars
51
1 star
102
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor communication regarding their requests.
Service Quality
Numerous reviews highlighted rude or unhelpful staff, with several customers expressing frustration over long wait times and lack of acknowledgment.
Cleanliness
While some customers noted cleanliness and a pleasant atmosphere, others reported unsanitary conditions, particularly in the bathrooms.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh items while others complained about cold, soggy fries and poorly prepared meals.
Operational Hours
Customers expressed confusion and frustration over inconsistent closing times and early closures, leading to wasted trips.
- KHKari Henning6 days ago5.0I love McDonald's for the quick small bite to eat or coffee. I do wish they would bring back the healthier burger option called the McLean 😁.
- RJRafay JadranNov 3, 20251.0This location is not being run properly. If you go to get food at night, don’t be surprised if the lights are on and no one is there working. Horrible experience and wait times on food are ridiculous. Drive to the other ones instead trust me
- HHhahimsadOct 20, 20251.0They didn’t give me my right order
- SFStephanie FernandezOct 6, 20252.0Be wary: I guess recently they’ve been closing earlier than what advertised on their site so before you order to pick up food through the drive-through, make sure they’re actually open till they’re closing time before ordering.
- JSJenna SantiagoSep 17, 20251.0I had a very terrible experience today. I placed an order on the app and they had a system error that was not allowing my order to be processed but I was charged. I explained what was happening to the staff and they got their manager. This manager was very rude and condescending when speaking to me. The manager tried to put the blame on me for the error and when I showed that it was not my error and my card was charged they finally gave me my food but not after going back and forth with me in rude tone. I will not be back to this location.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 2121 Commerce Drive NW, Rochester, MN?
McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru at this McDonald's location available?
The drive-thru is open every day from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday through Friday from 6:00 AM to 11:30 PM, and on weekends from 6:00 AM to 10:30 PM.
What types of pickup and delivery services does McDonald's offer here?
This McDonald's offers curbside pickup, delivery, and same-day delivery services.
How can I order McDonald's for delivery or pickup from this location?
You can order through the McDonald's app available on iOS and Android, or via their online ordering links at https://mcdonalds.smart.link/mjuu1ggdi and https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's features a drive-thru service for convenient ordering and pickup.
What are some hotels near McDonald's at 2121 Commerce Drive NW?
Nearby hotels include Sleep Inn & Suites West-Near Medical Center, Sleep Inn, Mainstay Suites, Staybridge Suites Rochester - Commerce DR NW, and Comfort Inn & Suites West - Medical Center, which can be convenient for travelers seeking a meal close to their accommodation.
Are there any grocery stores near this McDonald's?
Yes, ALDI USA and Amazing Grass are grocery stores nearby, allowing customers to combine their food shopping with a quick meal at McDonald's.
What entertainment or recreational venues are close to McDonald's at this location?
Nearby entertainment options include Another World arcade and the Allegro School of Dance and Music, making it easy to enjoy food at McDonald's before or after fun activities.