Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold or undercooked items and incorrect orders.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and bathrooms.
Operational Hours
Customers expressed frustration over the restaurant closing earlier than advertised and inconsistent service availability.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during their visits.
KC
Keith Copley
Jan 3, 2026
4.0
They have been getting my order correctly the last few times.
DS
daniel sanchez
Dec 31, 2025
1.0
Food was cold and kids meal box was soaked in some sort of liquid..my kid loves McDonald's but refused to eat that garbage. when brought to the attention of staff they refused to do anything about it. BRADY the manager is completely unprofessional, and im not sure how he is a a management position. He refused to help and told me to "call corporate ". Avoid this location if possible. Your kids will thank you. ❗️❗️
KM
Katherine Millan
Dec 6, 2025
1.0
Why on earth would you think it’s ok to put a burger in a nugget box? And then claim oh well accidents happen, really
LT
Larry Troy
Dec 6, 2025
1.0
There were these two teen kids that they were arguing and somehow gave me the wrong order and I got overcharged and they didn’t give me a receipt so there was no way to to complain over this. After I paid for my order at McDonald’s the cashier was like. Have a great day. What kind of service is this?
KH
Kari Henning
Nov 18, 2025
5.0
I love McDonald's for the quick small bite to eat or coffee. I do wish they would bring back the healthier burger option called the McLean 😁.
What are the regular opening hours for McDonald's at 2121 Commerce Drive NW, Rochester, MN?
McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru at this McDonald's location available?
The drive-thru is open every day from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday through Friday from 6:00 AM to 11:30 PM, and on weekends from 6:00 AM to 10:30 PM.
What types of pickup and delivery services does McDonald's offer here?
This McDonald's offers curbside pickup, delivery, and same-day delivery services.
How can I order McDonald's for delivery or pickup from this location?
You can order through the McDonald's app available on iOS and Android, or via their online ordering links at https://mcdonalds.smart.link/mjuu1ggdi and https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's features a drive-thru service for convenient ordering and pickup.
What are some hotels near McDonald's at 2121 Commerce Drive NW?
Nearby hotels include Sleep Inn & Suites West-Near Medical Center, Sleep Inn, Mainstay Suites, Staybridge Suites Rochester - Commerce DR NW, and Comfort Inn & Suites West - Medical Center, which can be convenient for travelers seeking a meal close to their accommodation.
Are there any grocery stores near this McDonald's?
Yes, ALDI USA and Amazing Grass are grocery stores nearby, allowing customers to combine their food shopping with a quick meal at McDonald's.
What entertainment or recreational venues are close to McDonald's at this location?
Nearby entertainment options include Another World arcade and the Allegro School of Dance and Music, making it easy to enjoy food at McDonald's before or after fun activities.