McDonald's

3.6
784 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2121 Commerce Drive NW, Rochester, MN
55901, United States

Hours

Reviews

3.6
784 reviews
5 stars
286
4 stars
195
3 stars
147
2 stars
51
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or undercooked items and incorrect orders.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and bathrooms.

Operational Hours

Customers expressed frustration over the restaurant closing earlier than advertised and inconsistent service availability.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during their visits.
  • KC
    Keith Copley
    Jan 3, 2026
    4.0
    They have been getting my order correctly the last few times.
  • DS
    daniel sanchez
    Dec 31, 2025
    1.0
    Food was cold and kids meal box was soaked in some sort of liquid..my kid loves McDonald's but refused to eat that garbage. when brought to the attention of staff they refused to do anything about it. BRADY the manager is completely unprofessional, and im not sure how he is a a management position. He refused to help and told me to "call corporate ". Avoid this location if possible. Your kids will thank you. ❗️❗️
  • KM
    Katherine Millan
    Dec 6, 2025
    1.0
    Why on earth would you think it’s ok to put a burger in a nugget box? And then claim oh well accidents happen, really
  • LT
    Larry Troy
    Dec 6, 2025
    1.0
    There were these two teen kids that they were arguing and somehow gave me the wrong order and I got overcharged and they didn’t give me a receipt so there was no way to to complain over this. After I paid for my order at McDonald’s the cashier was like. Have a great day. What kind of service is this?
  • KH
    Kari Henning
    Nov 18, 2025
    5.0
    I love McDonald's for the quick small bite to eat or coffee. I do wish they would bring back the healthier burger option called the McLean 😁.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 2121 Commerce Drive NW, Rochester, MN?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru at this McDonald's location available?

The drive-thru is open every day from 6:00 AM to 11:00 PM.