McDonald's

3.0
928 reviews
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Business Details

16831 Hwy 13 SE, Prior Lake, MN
55372, United States
(952) 447-8511
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16831 Hwy 13 SE, Prior Lake, MN
55372, United States

Hours

Reviews

3.0
928 reviews
5 stars
255
4 stars
158
3 stars
157
2 stars
89
1 star
269

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some stating it took longer than expected for fast food.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers often receiving the wrong items or missing items altogether.

Cleanliness

Several customers noted that the dining area was often dirty, with complaints about unclean tables and unsanitary conditions.

Staff Attitude

Feedback varied on staff interactions, with some praising friendly service while others reported rude behavior and poor customer service.

Food Quality

While some customers enjoyed fresh and hot food, others criticized the quality, stating it was often cold or unsatisfactory.
  • JJ
    Jeremy James
    Dec 17, 2025
    1.0
    Longest wait times ever, technology never works, for fast for this place is the worst there is. The food is inconsistent and there's always something missing from the kid's orders
  • TS
    Tom “Tommy” Sommers
    Dec 4, 2025
    5.0
    Out showing homes in Prior Lake today and stopped by McDonalds for lunch int between showings. Food is always fresh and fast at this location. Many homebuyers I work with love this area so close to downtown prior lake.
  • FF
    Fallifyz
    Nov 25, 2025
    1.0
    Service was slow. We were at the drive thru for 45 minutes. Waited so long I went in the restaurant to get someone to take my order. I finally took my order, waited an extra 10 minutes just for them to screw up my order again! Finally went back into McDonalds for them to fix my order.
  • DA
    Dallas Akre
    Oct 23, 2025
    1.0
    Extremely slow service, be prepared for it to take as long or longer than a sit down restaurant for “fast” food (both drive thru and inside)
  • JJ
    Jessica Jennings
    Oct 15, 2025
    1.0
    They get the order wrong every time. Last night they didn’t give us our 10pc nuggets (which means we didn’t get our physical monopoly piece either) AND they were closed before we got home and realized it.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Prior Lake, MN?

The McDonald's in Prior Lake is open for dine-in from 7:00 AM to 10:00 PM every day of the week.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:30 AM to 11:30 PM, except Monday when it closes at 9:30 PM.