McDonald's

3.5
920 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11325 State Highway 55, Plymouth, MN
55441, United States

Hours

Reviews

3.5
920 reviews
5 stars
337
4 stars
196
3 stars
164
2 stars
54
1 star
169

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, long wait times, and unhelpful staff.

Staff Performance

While some staff members, like Joyce, received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of professionalism.

Food Quality

Food quality was inconsistent, with complaints about cold or stale items, incorrect orders, and high prices.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including unpleasant odors and unsanitary conditions.

Drive-Thru Experience

The drive-thru service was often slow and problematic, with multiple reports of orders being skipped or incorrectly fulfilled.
  • JA
    JA Armbrust
    Oct 30, 2025
    1.0
    Horrible Halloween decorations everywhere
  • DD
    Daniel Wang (DucksAreLife)
    Oct 28, 2025
    5.0
    nostalgic place
  • MT
    Makayla Taylor
    Oct 24, 2025
    5.0
    Joyce is incredible. She went above and beyond after my order got canceled and went out of her way to be such a sweet person by bringing me something close to what I originally ordered (breakfast stuff when it just changed into lunch) She really made my day by how incredible she was and I really hope the best for her 🥺
  • JK
    jeff knotz
    Oct 17, 2025
    3.0
    The fries were really salty. The service was OK the atmosphere there wasn’t any.
  • MJ
    Monica J
    Sep 17, 2025
    1.0
    Worst McDonalds ever. I’m not one to write a reviews unless it’s exceptional service or the worst service ever. This is one of those bad experiences. Every single time I come here, I expect the absolute worst. There has never, ever been a time they got my order right. Even when they read it back to me several times and confirm everything is in the bag. Ugh!! I completely get mistakes can be made during a lunch / dinner time rush but I was 1/3 people in the DT Line. The workers tried to argue with me last night over a small fry!! It was one elderly Hispanic lady who had a lot of attitude, and a younger Hispanic lady. Might I just add, I could understand everything you were saying in Spanish. Not slick, and you probably shouldn’t argue in the drive through window. I always order the $5 meal deal with upgraded drink and fry to medium instead of a small. I’ve came to this location before several times to get this order so tell me why this old Hispanic woman was trying to argue with me over it. She kept telling me for the deal you can’t upgrade. I told her I’ve came here several times and order it and have never had a problem AND if it wasn’t possible they should’ve told me at the order placing, instead of after they hand me the incorrect order. I offered to pay for an additional medium fry and they were refusing to let me. They said I can’t and that they can’t change anything now. Um! Yes you can! I said will walk right in and order it if I have to. So disrespectful…definitely don’t recommend this location. Also, I think it would be easier if they hire fully qualified bilingual speakers. It seems like most speak broken English. I get the impression this location was desperate for workers. I guess I shouldn’t expect much from a McDonalds in this day and age.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Plymouth, MN?

McDonald's in Plymouth, MN is open daily from 5:00 AM to 11:00 PM, except on Sunday when it opens at 5:00 AM and closes at 11:00 PM.

What are the delivery service hours for McDonald's at this location?

Delivery services are available Monday through Saturday from 5:00 AM to 10:15 PM and on Sunday from 6:00 AM to 10:15 PM.