McDonald's

3.5
1237 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1105 W Frontage Rd, Owatonna, MN
55060, United States

Hours

Reviews

3.5
1,237 reviews
5 stars
416
4 stars
272
3 stars
234
2 stars
112
1 star
203

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers enjoying the taste while others reported cold or poorly prepared items.

Service Issues

Numerous complaints about slow service, incorrect orders, and rude staff, particularly during busy hours.

Cleanliness

Some customers noted cleanliness in the restaurant, while others reported messy conditions and overflowing trash.

Customer Experience

Positive feedback on friendly staff and good service from some employees, but many customers expressed frustration with management and overall service quality.
  • KV
    Kris Vine
    6 days ago
    1.0
    This past Sunday I put in a order for curbside. I put the order in an exactly 9:15 p.m. buy 9:25 I saw a worker taking out the garbage at 9:40 when I still hadn't got my food to employees were outside smoking a cigarette right outside the door. At this point I was furious so I went through the drive-thru and was like I've a curbside order I've been waiting 30 minutes for and they're like we don't have any curbside orders so I let them know I did have a receipt. Went to the first window and showed the receipt he didn't look in detail he just said pull ahead so I pull ahead a lady hands me a bag how does she know what my order is if they never got a curbside order also I was like it comes as a pop and she's like what kind I said diet Pepsi She made it and then was like there is one in the bank but here's a fresh one why would I need a fresh one if you didn't know that I was sitting out there and that you had a curbside order? I pulled ahead all of my food was cold cuz it had been sitting for 30 minutes I'm assuming they bumped it and instead of apologizing or taking accountability for it they pretended like they never got the order and gave me food that if I had eaten would probably have given me food poisoning I ended up throwing it all away and complaining in the app and I have yet to hear from the manager. We'll never eat here again or probably at any other McDonald's like if this is how you run your business school there's a reason why people stop going here.. .
  • NG
    Norma Grunwald
    Jan 2, 2026
    2.0
    Chicken strips were raw,take out order was already on south end of town, when I noticed it.
  • GL
    Grayson Lopez
    Jan 1, 2026
    3.0
    There was 2 of my chicken nuggets had bites out of them
  • AV
    Amy V
    Dec 31, 2025
    1.0
    Avoid. Do not have info updated. Took 7 days to finally get money back. Avoid.
  • MS
    Micah J. Smith
    Dec 26, 2025
    4.0
    Several of us thought our burgers were tastier than usual. I was impressed by the quality of the buns! Dad: “best cheese burger I’ve ever had at a McDons” lol.

Frequently Asked Questions About McDonald's

What are the regular dining hours at this McDonald's location in Owatonna, MN?

The restaurant is open for dine-in from 7:00 AM to 10:00 PM every day of the week.

Can I order delivery from this McDonald's and what are the delivery hours?

Yes, you can order delivery. Delivery is available daily with varying hours: 5:00 AM to 12:30 AM Monday, Tuesday, and Sunday; 5:00 AM to 3:59 AM Wednesday to Saturday.