Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.
Cleanliness
The restaurant was frequently noted as dirty, with unsanitary conditions in both the dining area and bathrooms.
Food Quality
While some customers enjoyed the food, many complained about cold or poorly prepared items, as well as missing components from their orders.
Mobile Order Problems
Several reviews highlighted issues with mobile orders, including long wait times and incorrect items being received.
TJ
Tamica Jackson
1 day ago
1.0
The individual that was working the drive-through on Sunday, January 11 at approximately 11 AM was very rude. He rushed me to take my order and kept asking me if there are anything else that I needed is that we just listening to me give my order when I got to the window, his English was not very clear. I had to ask him to repeat what he was saying several times I gave my phone to pay for Apple Pay. I usually get a receipt. He just told me to pull forward to the next window if he would just slow down and speak clearly and listen to the individuals that are given their order life would be great. Customer service is everything had not been very vanished. I would’ve just got out of line.
SK
Sam Da Man K-man
6 days ago
5.0
Kind of funny, writing a review about McDonald's :-P. Well, I'm impressed that the drive-thru is open relatively late... My only complaint is very small - I wish they always give you ketchup for the French fries, even without you asking... This is specifically for the drive-thru.
NS
Neal Shipley
Jan 3, 2026
1.0
Guess this place can't count to 3 can't have a triple cheeseburger can't do a double and add a patty. Place is a joke. Rude lady at the front counter. Would rather go to any other mcdonalds then this one. Or a burger king and I hate that place
KD
Kristina Dargis
Dec 26, 2025
3.0
This place usually is good with speed and accuracy. Being one of the only 24 hr stores is nice. Today, the signs are lit and the store is dark. There is one employee who looks to be sleeping at a table and another who looks to be making herself food.... while cars are coming and going with no service. I paid through the mobile ordering and can not even try to get my order. Sat in the drive through for more than 20 minutes. Why even light up anything? Why not keep it closed on the app? Sheesh.
SS
SofieKathleen
Dec 22, 2025
3.0
I had a mobile pickup for drive through around 1 am on a Saturday night. Nothing too special and I had used my coupon on the app for my order. I get to the drive through and there is nobody there at the speaker. I tried for a couple minutes and pulled up. They had told me they had turned off mobile orders. I had asked if I could get my same thing I ordered by showing my order on my phone and they replied yes. They had told me my new balance meaning I had to pay again. I asked for refund there at the window and they tried to show me how to get a refund in the app. I had asked why do I have pay for it again and why they couldn’t give me my paid order or override it. I’ve worked at Starbucks and we did that all the time if their order accidentally got picked up. I ended up paying a dollar more than I did. They couldn’t find it leaving me to pay twice. I finally found the cancel button in my app when home. But they were unfortunately rude and unprofessional. I know it was late at night but you should always help your customers.
What are the operating hours of McDonald's at 4201 Winnetka Ave, New Hope, MN?
McDonald's in New Hope, MN operates 24 hours a day, 7 days a week, including its delivery and drive-through services.
Does this McDonald's location offer delivery and curbside pickup services?
Yes, this McDonald's offers curbside pickup, delivery including same-day and no-contact delivery options.
What payment options are accepted at McDonald's New Hope location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's app available for ordering from this location?
Yes, you can order via the McDonald's App available on both Apple App Store and Google Play Store or use the quick order link.
Does this McDonald's have a drive-through service?
Yes, this location offers a 24/7 drive-through service.
Where can I view the menu for McDonald's New Hope?
The full menu is available online at the McDonald's official website menu page.
What are some nearby coffee shops I can visit before or after McDonald's?
Nearby coffee shops include Caribou Coffee and Dunkin', which are great options for coffee or smoothie enjoyment around your visit.
Are there nearby financial services close to McDonald's at 4201 Winnetka Ave?
Yes, Affinity Plus Federal Credit Union and LibertyX Bitcoin ATM are nearby for your financial needs, along with Western Union for money transfer services.
What nearby restaurants can I check out in addition to McDonald's?
Nearby dining options include Taco John's for Tex-Mex, Applebee's Grill + Bar for American cuisine, and Hong Kong Buffet for Chinese food.
Are there nearby wellness or beauty services around McDonald's New Hope?
Yes, you can find Love Nails and Great Nails for salon services, Apex Chiropractic for wellness, and CosmoProf for cosmetic supplies nearby.