Bruegger's Bagels

3.8
357 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCaterer
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
3558 Winnetka Ave N, New Hope, MN
55427, United States

Hours

Reviews

3.8
357 reviews
5 stars
182
4 stars
60
3 stars
26
2 stars
32
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and poor service, with some experiencing rude staff and incorrect orders.

Food Quality

While some reviews praised the food, others noted issues with freshness and incorrect preparation, leading to dissatisfaction.

Cleanliness

Multiple customers highlighted cleanliness issues, describing the location as dirty and poorly maintained.

Staff Friendliness

Despite service issues, several reviews mentioned friendly and helpful staff, indicating a positive aspect of customer interactions.

Inconsistent Experience

Customers expressed frustration over inconsistent experiences, with some visits being satisfactory while others were disappointing.
  • ZH
    Zari Hill
    Nov 15, 2025
    1.0
    Out of all the locations I’ve been too, this one has been the most unprofessional. I asked for a cold brew with chocolate and once I got it, it was literally coffee and the and half a cup chocolate. I asked them to remake it because it doesn’t look the same or taste the same and all that chocolate was disgusting. The lady at the register told me I could pour the half and half in the cup i was confused because I asked you to remake it. Then once I walked away she then wanted to remake the drink. And it was still nasty. I’m not sure why this location is different but I won’t be coming back here. A simple fix turned into me physically making a drink. And my sandwich never came in a bag. Other locations my food would come in a bag and napkins as well.
  • TO
    T O'Donnell
    Oct 23, 2025
    1.0
    Food is always good. Today service was not good. Took so long to get me one bagel, it was burned had to wait for a second one to be made, then when i asked for a bag, please, she acted like it was a huge hassel.
  • SB
    serena blake
    Oct 22, 2025
    1.0
    The Location is extremely dirty. MICHELLE the store manager was RUDE. MoMo was rude and had an attitude, it took 11 minutes to order and another 14 for my sandwich. take that extra drive to another location
  • GA
    Gayle Anderson
    Oct 6, 2025
    5.0
    Great experience & friendly staff!
  • KB
    Kristy Boyko
    Oct 2, 2025
    5.0
    Fabulous customer service!! What a great team. Everyone is always extremely nice and helpful. There were a couple of difficult customers ahead of me and the staff was still super nice and did not let it get to them. They handled those people better than I would have! Every single person is always super friendly when I am there. Fast service as well!

Frequently Asked Questions About Bruegger's Bagels

What types of bagels and sandwiches does Bruegger's Bagels in New Hope offer?

Bruegger's offers authentic New York style bagels, gourmet topped bagels, and a variety of breakfast and deli sandwiches including Farmhouse, Vermonter, Western, and Sriracha Honey Sunrise egg sandwiches.

What are the operating hours of Bruegger's Bagels at 3558 Winnetka Ave N?

Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.