McDonald's

3.4
959 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
500 Park Place Drive, Moose Lake, MN
55767, United States

Hours

Reviews

3.4
959 reviews
5 stars
315
4 stars
204
3 stars
183
2 stars
95
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and order inaccuracies, particularly in the drive-thru.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold items, excessive grease, and incorrect orders.

Pricing Concerns

Many reviews mentioned that prices were higher than expected, leading to perceptions of poor value for money.

Staff Performance

While some customers praised friendly and helpful staff, others experienced rudeness and lack of attention from employees.

Cleanliness

The restaurant was noted for being clean in several reviews, contributing positively to the overall experience.
  • AR
    Adam Romanowski
    2 days ago
    1.0
    Takes too long too get food every time
  • TJ
    Thomas Johnson
    Dec 15, 2025
    2.0
    Food doesn't taste as good and is WAY too expensive! The owner passes the expense to the customer and won't take a little profit hit for himself.
  • MD
    Mary Glaudel DeZurik
    Nov 12, 2025
    3.0
    McRib bun was hard as a rock!
  • NL
    Nicki Lunabear
    Oct 25, 2025
    1.0
    The worst McDonald’s I have ever been to. Got ignored through the speaker, they entered in my code after I had to pull up to the window after no one answering me and then pull me ahead because they can’t do their jobs right. I sat here for over 25 minutes for a happy meal that was cold
  • LL
    Lilly LaValley
    Oct 14, 2025
    1.0
    Oct. 14th 2025 Approx 8pm I had placed an order on the app for curbside. When I arrived I checked in and waited 10 minutes in the curbside parking spot. During that 10 minutes I watched 4 or 5 other vehicles go through the drive thru and recieve their food. Finally, after 10 minutes, I too went through the drive through and told them that I had been checked in for 10 minutes. The male on the other end showed no concern and I had to state multiple times that I was still waiting for my order. Finally he told me to pull up to the second window. I was told by the shift lead that they were just waiting on my fries (why were my fries not done when 4 or 5 other vehicles ordered after me?)... when I received my food i went home only to discover that a whole large fry was missing from the bag. So, I called and started the drive back to get the missed item. I also noticed that the slip that was attached to my bag showed a time stamp of 8:04pm... that's 4-5 minutes AFTER I had already parked and checked in..... overall very bad experience and I will be back to not eating here since serving clearly hasn't improved since last year when I was last at this location.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 500 Park Place Drive, Moose Lake?

McDonald's is open daily from 5:00 AM to 10:00 PM for regular dining.

What are the drive-through hours at this McDonald's location?

The drive-through is open daily from 5:00 AM to 11:00 PM.