Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
955 reviews
5 stars
314
4 stars
204
3 stars
182
2 stars
94
1 star
161
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported slow service, particularly in the drive-thru and curbside pickup, with some waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect modifications, leading to customer dissatisfaction.
Food Quality
Feedback on food quality was mixed, with some customers receiving cold or poorly prepared items, while others praised the freshness and taste.
Customer Service
While some reviews noted friendly and helpful staff, others experienced rudeness or indifference, indicating inconsistency in customer service.
Pricing Concerns
Several customers expressed that prices were higher than expected for fast food, leading to perceptions of poor value.
- MDMary Glaudel DeZurikNov 12, 20253.0McRib bun was hard as a rock!
- EBEric BOct 26, 20255.0It's McDonald's. The bar is low.
- NLNicki LunabearOct 25, 20251.0The worst McDonald’s I have ever been to. Got ignored through the speaker, they entered in my code after I had to pull up to the window after no one answering me and then pull me ahead because they can’t do their jobs right. I sat here for over 25 minutes for a happy meal that was cold
- LLLilly LaValleyOct 14, 20251.0Oct. 14th 2025 Approx 8pm I had placed an order on the app for curbside. When I arrived I checked in and waited 10 minutes in the curbside parking spot. During that 10 minutes I watched 4 or 5 other vehicles go through the drive thru and recieve their food. Finally, after 10 minutes, I too went through the drive through and told them that I had been checked in for 10 minutes. The male on the other end showed no concern and I had to state multiple times that I was still waiting for my order. Finally he told me to pull up to the second window. I was told by the shift lead that they were just waiting on my fries (why were my fries not done when 4 or 5 other vehicles ordered after me?)... when I received my food i went home only to discover that a whole large fry was missing from the bag. So, I called and started the drive back to get the missed item. I also noticed that the slip that was attached to my bag showed a time stamp of 8:04pm... that's 4-5 minutes AFTER I had already parked and checked in..... overall very bad experience and I will be back to not eating here since serving clearly hasn't improved since last year when I was last at this location.
- RPRydge Mr. PinkyOct 10, 20251.0Ordered a water with a meal, was expecting a cup with ice and water. But instead was upcharged for a mini warm water bottle. They do not serve the extra value meals at the same price as the other restaurants in the area either. Poor service and more expensive
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 500 Park Place Drive, Moose Lake?
McDonald's is open daily from 5:00 AM to 10:00 PM for regular dining.
What are the drive-through hours at this McDonald's location?
The drive-through is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's offer delivery services?
Yes, delivery is available daily from 5:00 AM to 10:00 PM. You can order online at https://mcdonalds.order.online/business/-5579.
Can I pick up my order curbside at this McDonald's?
Yes, curbside pickup is available at this location.
What payment options are accepted at McDonald's in Moose Lake?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app for ordering from McDonald's?
Yes, you can order using the McDonald's App available for iOS and Android devices.
Are there any nearby hotels if I want to visit McDonald's and stay close by?
Yes, nearby hotels include Moose Lake Lodge, AmericInn, and Days Inn by Wyndham Moose Lake, making it convenient for visitors to grab a meal and stay nearby.
What transportation options are near McDonald's for easy access?
Nearby bus services like Jefferson Lines and the Greyhound Bus Stop at Little Store Convenience Store provide easy transit access to McDonald's.
Are there any outdoor or recreational areas near McDonald's in Moose Lake?
Yes, Moose Lake State Park, Agate Geological Center, and Echo Lake are nearby spots where you can enjoy nature before or after your visit.
Does McDonald's Moose Lake offer any rewards or special offers?
Yes, you can earn points for free food with MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.