McDonald's

Reviews

• KP

  Kali Peters

  Nov 14, 2025
  5.0
  I love the McDonald's in Hopkins. The customer service is always exceptional and the service Is always fast.
• JF

  johann frenchy

  Nov 2, 2025
  1.0
  Service is adequate most of the time, but today somebody brought out my food, I said, thank you, very clearly, but the worker didn't reply or seemed to register anything. Just a blank look and nothing more. I understand if they maybe per chance had been treated badly by a customer before my interaction, and was just salty over it. I get it. But I guess it just shows the change in customer service from back in the day when you would put your plastic smile on and just keep sending it no matter what. Either way, I appreciate those other workers that still keep their focus as best as they can. And to that young man today, I'm sure you will develop that needed skill of letting things roll off you, over time. Just don't give up and let others get you down. Keep going and you'll be fine. Give positive vibes and you will get them back. Thanks.
• MM

  Megan

  Oct 31, 2025
  1.0
  I get off work at 2:30 AM and work 10 hour shifts. My fiancée asked me to pick up McDonald's, and this was the closest 24 hour location. I placed my order at 3 AM after I got off work, drove 15 minutes to the location, told then my code, couldn't even understand what they were saying so I pulled ahead. Then I sat there for another 10 minutes as I watched several employees walk by and look at me - not once ever opening the window. Then finally one of them opens the window, I told him I have a mobile order, he tells me they didn't get it and they're serving breakfast... This location serves breakfast until 3:59 AM. It was even 3:30 by the time they finally opened the window.. I was able to place an order for dinner food, I drove all that way, and then was told I couldn't get my food. Honestly, really disappointing. Fix your hours. You don't serve dinner until 3:59 AM! I drove all that way, then an additional half hour home, empty handed.
• MB

  Morgan Blackwell

  Oct 30, 2025
  1.0
  The past three times I’ve been here they cant give me my order and have to refund my mobile order. Either “prepping” so they cant make my order, don’t have what i ordered, or their system is down.
• BD

  Brianna Danicich

  Oct 20, 2025
  1.0
  The fries were ICE COLD! I did not have time to ask for new fries because I didn't realize they were cold until I got back to work, they did not taste fresh at all. Not to mention, the employees were extremely rude and just throw your food at you, no hi or have a good day or anything like that. It's so hard working at McDonald's apparently..

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