Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.
Customers frequently reported rude and unprofessional behavior from staff, leading to a negative experience.
Speed of Service
Many reviews highlighted slow service, with long wait times for orders, even when the shop was not busy.
Cleanliness
Several customers noted unsanitary conditions, including dirty counters and overflowing garbage.
Drink Quality
There were complaints about poorly made drinks, including flat or incorrectly prepared beverages.
Food Quality
Customers expressed disappointment with the food, citing issues like undercooked items and poor taste.
TB
Telema Bobmanuel
Oct 17, 2025
2.0
Sparking drink was flat and watered down.
MW
Mac W.
Sep 29, 2025
2.0
It’s hard to say that I’m extremely disappointed in the easily avoidable mistakes that I witnessed at this caribou. As someone who has worked in a busy caribou store, I understand the rush and frustrations that come with the fast pace. Although, it doesn’t save any time not caring if drinks are made properly, if anything it wastes time due to customers not being happy and wanting it remade or asking for a whole new drink. I watched the one woman make my medium energy drink, she pumps in 8 pumps of flavor over the ice, dumps in the lemonade without measuring and then tops with sparkling water causing all the ice to melt. Maybe it’s the water gun, but my drink was also not sparkling/tasted very flat. Before I got my drink, another customer asked if they had drink carriers and the same lady rudely says “no. we don’t have carriers.” And quickly disregards them. Right after that, another customer came to get his mobile order, I’m not sure what was wrong but he had two cups of iced tea, said he can’t carry both and only took one. The second lady behind the bar takes his left cup and dumps the tea back into the big pitcher after the customer already touched it. The only good things I experienced here was the cashier (I believe her name was Kimbee, she was the only one wearing a name tag). She greeted me, wished me a good day and gave me a smile. Honestly she looked kinda miserable working with the three other women behind the bar.
FM
FerBob M.
Sep 12, 2025
1.0
Los empleados son muy antipáticos, cuando trabajas cara al público al menos tienes que tener un mínimo de respesto y educación.
BK
Ben Kranz
Sep 8, 2025
2.0
Service was atrocious. I asked for the light roast and watched them full up my cup with the dark roast. After stating again I wanted the light roast she grabbed a new cup, turned her back to block my view and again poured me the dark roast. I don't know if they were out of the light roast but tell me if so and I will wait for it to be brewed. 8 am and the donut tasted like it was 2 days old.
What is Caribou Coffee's philosophy about their coffee?
Caribou Coffee believes coffee is more than just a drink; it's a personal experience with real ingredients that fuels your life and creates meaningful moments.
Where is Caribou Coffee located?
Caribou Coffee is located at 7150 Humphrey Drive, Baggage Claim HT-1139, Minneapolis-St Paul International Airport Terminal 2, Minneapolis, MN 55450, USA.
What are the store hours for Caribou Coffee at this location?
Caribou Coffee is open every day from 5:30 AM to 9:00 PM.
Does Caribou Coffee offer in-store pickup or delivery?
Caribou Coffee offers in-store pickup but does not currently offer delivery services at this location.
What types of products and specialties does Caribou Coffee offer?
Caribou Coffee offers coffee, iced coffee, mochas, lattes, hot chocolate, cold press, tea, breakfast items, breakfast sandwiches, espresso, bagged beans, K-Cup® pods, merchandise, and gift cards. Specialties include Campfire Mocha®, Turtle Mocha, Caramel High Rise®, Iced Crafted Press, Nitro Cold Press, Mint Condition Mocha®, Caribou BOUsted Caffeinated Beverages, and Caribou Cooler® Blended Beverages.
What payment methods are accepted at Caribou Coffee?
Caribou Coffee accepts pay by check, debit card, mobile NFC, credit card, and does not require cash only payment.
Is Caribou Coffee accessible and family-friendly?
Yes, Caribou Coffee has wheelchair-accessible entrances, parking, seating, and restrooms. It welcomes families and children and offers a children's menu. It also allows dogs outside and is a transgender safe space welcoming LGBTQ+ customers.
What nearby transit options can help me reach Caribou Coffee?
Caribou Coffee is located near the Humphrey Terminal (Metro Transit station) at Minneapolis-Saint Paul International Airport Terminal 2, making it easily accessible by public transportation for travelers and locals alike.
What other coffee shops are near Caribou Coffee at MSP Airport?
Nearby coffee options include Dunn Bros Coffee and Starbucks, offering additional choices for coffee lovers within the airport vicinity.
Are there dining options near Caribou Coffee at the airport?
Yes, nearby dining options include The Wild Bar and Grill, Minnesota Wild pub and bar, Cocina del Barrio MSP (Latin American cuisine), and People’s Organic, offering a variety of food and drink experiences before or after your visit to Caribou Coffee.