Caribou Coffee

3.6
377 reviews
A variety of holiday Caribou Coffee beverages surrounded by a Pumpkin Cream Cheese Muffin, French Toast Sandwich, and Chocolate Truffle Brownie, creating a cozy and indulgent atmosphere.

About

Coffee ShopCafeBreakfast Restaurant
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Caribou Coffee
7150 Humphrey Drive, Minneapolis, MN
55450, United States

Hours

Reviews

3.6
377 reviews
5 stars
171
4 stars
67
3 stars
34
2 stars
25
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, leading to a negative experience.

Speed of Service

Many reviews highlighted slow service, with long wait times for orders, even when the shop was not busy.

Cleanliness

Several customers noted unsanitary conditions, including dirty counters and overflowing garbage.

Drink Quality

There were complaints about poorly made drinks, including flat or incorrectly prepared beverages.

Food Quality

Customers expressed disappointment with the food, citing issues like undercooked items and poor taste.
  • TB
    Telema Bobmanuel
    Oct 17, 2025
    2.0
    Sparking drink was flat and watered down.
  • MW
    Mac W.
    Sep 29, 2025
    2.0
    It’s hard to say that I’m extremely disappointed in the easily avoidable mistakes that I witnessed at this caribou. As someone who has worked in a busy caribou store, I understand the rush and frustrations that come with the fast pace. Although, it doesn’t save any time not caring if drinks are made properly, if anything it wastes time due to customers not being happy and wanting it remade or asking for a whole new drink. I watched the one woman make my medium energy drink, she pumps in 8 pumps of flavor over the ice, dumps in the lemonade without measuring and then tops with sparkling water causing all the ice to melt. Maybe it’s the water gun, but my drink was also not sparkling/tasted very flat. Before I got my drink, another customer asked if they had drink carriers and the same lady rudely says “no. we don’t have carriers.” And quickly disregards them. Right after that, another customer came to get his mobile order, I’m not sure what was wrong but he had two cups of iced tea, said he can’t carry both and only took one. The second lady behind the bar takes his left cup and dumps the tea back into the big pitcher after the customer already touched it. The only good things I experienced here was the cashier (I believe her name was Kimbee, she was the only one wearing a name tag). She greeted me, wished me a good day and gave me a smile. Honestly she looked kinda miserable working with the three other women behind the bar.
  • FM
    FerBob M.
    Sep 12, 2025
    1.0
    Los empleados son muy antipáticos, cuando trabajas cara al público al menos tienes que tener un mínimo de respesto y educación.
  • BK
    Ben Kranz
    Sep 8, 2025
    2.0
    Service was atrocious. I asked for the light roast and watched them full up my cup with the dark roast. After stating again I wanted the light roast she grabbed a new cup, turned her back to block my view and again poured me the dark roast. I don't know if they were out of the light roast but tell me if so and I will wait for it to be brewed. 8 am and the donut tasted like it was 2 days old.
  • PD
    Paula Drigans
    Sep 2, 2025
    3.0
    Service was friendly but extremely slow

Frequently Asked Questions About Caribou Coffee

What is Caribou Coffee's philosophy about their coffee?

Caribou Coffee believes coffee is more than just a drink; it's a personal experience with real ingredients that fuels your life and creates meaningful moments.

Where is Caribou Coffee located?

Caribou Coffee is located at 7150 Humphrey Drive, Baggage Claim HT-1139, Minneapolis-St Paul International Airport Terminal 2, Minneapolis, MN 55450, USA.